Summary
Overview
Work History
Skills
References
Timeline
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Alina Kaho

Browns Plains,QLD

Summary

A highly dedicated and results-oriented professional with extensive experience in warehouse operations and logistics. Strong organisational and communication skills, with a commitment to excellence and a focus on achieving operational success. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

15
15
years of professional experience

Work History

Team Leader / Delivery Driver

Parcel Boost (contracted to Dragonfly Limited)
09.2022 - Current
  • Led a team of 6-10 delivery staff, providing guidance, training, and support to ensure efficient and accurate package deliveries
  • Managed team rosters, schedules, and assignments, optimising resources to meet delivery targets
  • Delivered packages to residential and commercial locations, maintaining a high level of customer satisfaction through professional and courteous interactions
  • Effectively organised and executed delivery routes, utilising handheld devices and GPS systems to navigate routes and update delivery statuses
  • Collaborated with team members and supervisors to address challenges, enhance overall delivery operations, and maintain a positive team environment
  • Delivered an average of 140-220 parcels daily across Brisbane, adapting to varying volume demands
  • Spearheaded the number one team in the depot, achieving the highest star rating among 50 plus drivers.

Loader / Order Selector

Coles Group LTD
09.2011 - 01.2022
  • Utilised voice-directed picking technology and RF scanning equipment to efficiently locate, pick, and pack items for customer orders with a high degree of accuracy
  • Expertly stacked pallets and roll cages, ensuring secure and efficient storage of goods
  • Prepared shipments for stores, meticulously organising and stacking items to facilitate easy retrieval and loading
  • Maintained a keen eye for detail to prevent errors in stacking and packing, ensuring the quality of goods sent to stores
  • Adapted to changing priorities and peak demand periods to support efficient warehouse operations
  • Safely operated Material Handling Equipment (MHE), including ride-on pallet jacks, to transport goods within the warehouse
  • Ensured even weight distribution when loading trucks, optimising balance and safety during transportation
  • Followed delivery plans meticulously, ensuring that goods were loaded in the correct sequence and order for efficient unloading
  • Operated RF scanning equipment and guns to scan correct stores, and loaded them into the designated trucks
  • Checked and verified all paperwork for accuracy before and after the loading process
  • Adhered to strict safety protocols, minimising workplace accidents and ensuring a secure work environment.

Pick / Packer

Sigma / Adecco
01.2011 - 08.2011
  • Operated as a key team member in the Voice Pick process for pharmaceuticals, adhering to Good Manufacturing Practices (GMP)
  • Participated in the validation of Voice Pick processes, minimising errors and enhancing order fulfillment efficiency.

Call Centre & Data Entry (casual)

Telstra / DFP Recruitment
08.2010 - 11.2010
  • Provided customer service and performed data entry and data analysis tasks.

Office All Rounder / Pick Packer

Ascot Lane Distributors
11.2009 - 07.2010
  • Maintained website and blog site
  • Handled customer service, order taking via phone, email, and fax
  • Performed picking, packing, and stocktaking duties.

Skills

  • Warehouse Operations
  • Team Leadership
  • Order Fulfillment
  • Inventory Management
  • Voice-Directed Picking Technology
  • RF Scanning Equipment
  • Material Handling Equipment (MHE)
  • Route Planning and Optimisation
  • Customer Service
  • Data Entry and Analysis
  • Safety Protocols
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Teamwork and Collaboration
  • Documentation And Reporting
  • Staff Training
  • Team Supervision

References

Available upon request.

Timeline

Team Leader / Delivery Driver

Parcel Boost (contracted to Dragonfly Limited)
09.2022 - Current

Loader / Order Selector

Coles Group LTD
09.2011 - 01.2022

Pick / Packer

Sigma / Adecco
01.2011 - 08.2011

Call Centre & Data Entry (casual)

Telstra / DFP Recruitment
08.2010 - 11.2010

Office All Rounder / Pick Packer

Ascot Lane Distributors
11.2009 - 07.2010

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Alina Kaho