Alina Kanyanut Hanukoon
Melbourne,VIC
Summary
Resilient and adaptable, enhancing store operations and customer satisfaction. Skilled in cash management and team leadership, I excel in creating visually appealing displays and implementing strategies that significantly increase sales. Fluent in English and Thai, my expertise in Microsoft Office Suite complements my ability to drive results through effective teamwork and collaboration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Retail Store Manager
Chemist Warehouse Melbourne,Bourke Street
09.2021 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
Pharmacy Assistant
My Chemist Box Hill
07.2018 - 09.2021
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Assisted customers in selecting over-the-counter medications and health care products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Waitress Supervisor
Manow Thai Restaurant
01.2014 - 07.2018
- Managed table turnover rate effectively allowing for more guests served per shift.
- Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Supervised food presentation and plating to enhance visual appeal.
Education
Diploma - Community Pharmacy
Chisholm Institute
Dandenong, VIC01.2016
Diploma - Business
Swinburne University of Tech
Melbourne, VIC01.2015
High School -
Parkdale Secondary College
Mordialloc, VIC01.2013
Skills
- Cash Management
- Pays attention to detail
- Team training and development
- Teamwork and Collaboration
- Team Leadership
- Decision-Making
- Able to communicate in English and Thai at professional level
- Competent user in Microsoft Office Suite
- Well organized person
Availabilities
Monday to Sunday 8am - 9 pm
References
Available upon request
Timeline
Retail Store Manager
Chemist Warehouse Melbourne,Bourke Street
09.2021 - Current
Pharmacy Assistant
My Chemist Box Hill
07.2018 - 09.2021
Waitress Supervisor
Manow Thai Restaurant
01.2014 - 07.2018
Diploma - Community Pharmacy
Chisholm Institute
Diploma - Business
Swinburne University of Tech
High School -
Parkdale Secondary College