Alinta Klouzal

My names Alinta Klouzal, i have been in the disability field for over 15 years i advocate for the health and wellbeing of my clients on their behalf. i pride my self in my ability to learn fast and and take on new skills and cope well with change. i work well with in a team environment and can handle pressure well. i am a bubbly happy person and enjoy talking to people and always looking to take on more resposabilitys.

• Advanced keyboard skills including – word processing and intermediate database management
• Strong operations and process analysis
• Thorough understanding of WH&S and Quality Improvement Principals
• Knowledge and significant experience in major processes of administration
• Experience working within a team with high level customer service

• Sound leadership and problem solving skills
• Excellent time management skills
• Computer literacy
• Excellent interpersonal, oral and written communication skills including conflict resolution or negotiation skills

• Ensuring quality member services are delivered in line with the aims and objectives of the organization
• Providing effective leadership in an environment of teamwork and collaboration
• Developing opportunities for members to increase their capacities and independence through planning and programming
• Participating in networks to represent the organization and stay abreast of policy changes, opportunities for development and trends in service delivery
• Collecting information on community activities and service access for members
• Liaising and negotiating with Government departments on behalf of members and families
• Providing one to one, on the job training to the satisfaction of the employer
• Guiding colleagues and supervisors in working with a person with an intellectual disability
• Addressing arising issues with members in regard to inappropriate behavior, task accuracy and job productivity
• Liaising with families and significant others to implement home based programs such as grooming, behavior management and motivation
• Maintaining client records and medical records
• Presenting information on the Disability Service Standards for members, families and/or advocates
• Organizing facilitation sessions in appropriate formats for members in residential, recreation and therapy services
• Working with families and/or advocates, management and staff on strategies to address non-conforming areas of their service
• Presenting member issues and recommendations to management