Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

ALIRAZA KHOWAJA

Nunawading,VIC

Summary

An individual having intellectual abilities with programming knowledge, leadership capabilities, communication &Amp; interpersonal skills in a prestigious organization. the objective is to make sure that work with honesty and dedication and create a space for new learning outcomes. Am highly flexible and adaptable to new challenges. Disciplined and focused on achieving and exceeding key performance indicators.

Overview

7
7
years of professional experience

Work History

Sales Leader

Optus
02.2022 - Current
  • Developed growth strategies based on customer satisfaction and financial gain
  • Consistently built long-term relationships with existing and new customers
  • Conducted research to identify customer needs
  • Evaluated situations and delivered targeted solutions using various tools and resources

SR(Sales Representative)

Salsoft Technologies
09.2019 - 01.2022
  • Making sales for clients based in USA
  • Answering phone calls in regards to place orders for new Projects
  • Resolving customer order enquiries
  • Resolving Customer enquiries for Projects
  • Calling customers to provide outcomes and blueprint of their Projects
  • Processing Payments through PayPal/Credit Card.

Team Member

United Blackburn South
03.2016 - 03.2020
  • 2020 (Training)
  • Cleaning Floor
  • Handling Console
  • Providing Customer Service to incoming customers
  • Checking Water Pest Test

SR(Sales Representative)

Tribe Consulting
01.2019 - 08.2019
  • Answering phone calls in regards to placing orders for DME (Durable Medical Equipments)
  • Resolving Customer inquiries for DME (Durable Medical Equipments)
  • Calling customers to confirm postal addresses before sending out the delivery
  • Processing Payments through PayPal/Credit Card.

CSR(Customer Service Representative)

Ibex Global
10.2017 - 08.2018
  • Provide excellent customer service to clients based in USA
  • Calling retail stores to get information about new warranties purchased
  • Calling Delivery services to ensure that the product reaches desired destination in a given timeframe
  • Calling customers to provide outcomes and blueprint of their Projects
  • Processing Payments through PayPal/Credit Card.

CSR(Customer Service Representative)

E, Communications
planet
05.2016 - 12.2016
  • Provide excellent customer service to clients based in USA
  • Answering phone calls in regards to place orders for beauty or muscular products
  • Resolving customer order enquiries
  • Calling customers to confirm postal addresses before sending out the delivery
  • Processing Payments through PayPal/Credit Card.

NET Developer

E
07.2016 - 09.2016
  • Maintaining and updating records of inventory in a database and verifying backups of data
  • Installing network and computer system
  • Maintain, repair, and upgrade operating systems including hardware and software
  • Create and verify backups of data
  • Resolving sales force issues.

Education

Master’s of Information Technology - Professional

Deakin University
To present

Bachelor’s - Computer Science

SZABIST (Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology)
2018

Pre - Engineering

Government College Hyderabad Sindh Board, Pakistan City School Jinnah Campus
2012

O-Levels - undefined

2010

Skills

  • STRENGHTS
  • A genuine interest in helping customers
  • Courteous Telephone Manner
  • Excellent communication skills
  • A quick learner and possess analytical Skills
  • Computer and administration skills
  • Always Posses a positive attitude
  • Excellent organizational and project management skills
  • TECHNICAL SKILLS
  • Programming Languages:
  • HTML5,CSS3, Bootstrap, AJAX, SQL, Oracle, Php, JavaScript, jQuery, C#, Java, Android, Python, C Designing Software::
  • Windows, Linux Proficient in MS Office

Accomplishments

  • Process Mining: An Application to Time Management
  • Java based Staff Management System (It could be used to manage the details of the employees and could also be used to manage the transactions, loans and tax over the employees of an organization)
  • Logism based D-latch, Demux and Gated latch (It could be used to make a student learn that how all the signals are transferred from one place to another)
  • Assembly Language based Junior School Dictionary (It could be used to make a student learn different words from English and it also was used to know information about the encyclopedia)
  • Java based Employee Management System including its
  • Java based Library Management System including its physical frames (It could be used to handle the records of a library as its providing every single facility used in manual libraries)
  • RSA (Responsible Service of Alcohol) RSG (Responsible Service of Gambling) RSF (Responsible Service of Food)
  • PUBLICATIONS
  • Process Mining Techniques: An application for Time Management https://scholar.google.com.pk/scholar?hl=en&as_sdt=0%2C5&q=Aliraza+Khowaja&btnG

References

REFERENCES Mohsin Raza Khowaja.

Timeline

Sales Leader

Optus
02.2022 - Current

SR(Sales Representative)

Salsoft Technologies
09.2019 - 01.2022

SR(Sales Representative)

Tribe Consulting
01.2019 - 08.2019

CSR(Customer Service Representative)

Ibex Global
10.2017 - 08.2018

NET Developer

E
07.2016 - 09.2016

CSR(Customer Service Representative)

E, Communications
05.2016 - 12.2016

Team Member

United Blackburn South
03.2016 - 03.2020

Master’s of Information Technology - Professional

Deakin University

Bachelor’s - Computer Science

SZABIST (Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology)

Pre - Engineering

Government College Hyderabad Sindh Board, Pakistan City School Jinnah Campus

O-Levels - undefined

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