ALISA COLLEY
Pacific Paradise,QLD
Summary
I am versatile and dynamic, with a proven track record at CMA Accounting and Taxation Services, I excel in bank and account reconciliation, enhancing financial accuracy and efficiency, leveraging advanced Microsoft Office skills and exceptional communication. I am a driven and resourceful administrative professional with a track record supporting professional needs with well-organized precision, and proactive problem-solving skills.. I have successfully managed high-volume workloads in rapidly changing environments, and am renowned for exceptional organizational skills and fostering positive relationships, my contributions have significantly streamlined operations and supported strategic decision-making. I have a proven track record of maintaining efficient office operations, with expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude, with a willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Assistant Accountant
CMA Accounting And Taxation Services
Marcoola, QLD
09.2021 - Current
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Reviewed general ledger entries and assessed accuracy.
- Preparation of Business Activity Statements, Instalment Activity Statements and Basic Income Tax Returns
- Data Entry
- Reconciliation of Bank Accounts
- Preparation and Lodgement of all ASIC documentation and maintain CAS 360 database and Registers.
- Assist Director and prepare Business Structure setups, documentation, registers and ATO/ABR
- Registrations
- Xero subscription setups
- Debtor management and bank reconciliation for firm
- Gathers data and prepares reports for more detailed analysis by Director.
- Undertake Job compilation for all EOY tax work.
- Preparation of all ethical clearance requests and responses
- Perform all ATO requests as required
- Assist Receptionist/Administration Officer in all areas, including performing dual roles when necessary
- Handling incoming and outgoing phone calls, emails and correspondence for the executive
Receptionist/Administration Officer/Personal Assistant
CMA Accounting And Taxation Services
Marcoola, QLD
10.2020 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Provide administrative support to ensure efficient operation within accounting practice.
- Prepares and edits correspondence, reports, presentations and confidential correspondence.
- Undertake Job compilation for all EOY tax work.
- Provides quality customer service for all clients including answering telephone enquiries.
- Performs reception duties as required.
- Debtor management and bank reconciliation
- Invoicing for all aspects of accounting work
- Supports and performs administrative requirements for all team members.
- Assists with the preparation of correspondence, reports and minutes.
- Gathers data and prepares reports for more detailed analysis by senior accountants.
- Coordinates and undertakes booking of travel, catering, events, special functions and meetings as required.
- Maintains administration systems, including diaries, records, mail, filing and archiving of records.
- Arranges and facilitates appointments and meetings.
- Coordinates and undertakes purchasing of office supplies and acts as incurring and certifying officer for purchases.
Senior Cabin Crew Member
Virgin Blue / Virgin Australia Airlines
Brisbane, QLD
06.2010 - 10.2020
- Played an integral role in perfecting brand image through adherence to uniform guidelines and professional demeanor at all times while interacting with passengers.
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Delivered comprehensive training programs for junior crew members, fostering a culture of continuous learning and development among staff.
- Take part in the pre-flight safety briefing conducted by the Cabin Supervisor
- Ensure safety regulations are carried out in accordance with all Cabin Crew manuals and regulatory requirements
- Report any defects or deficiencies to the business
- Ensure all guests receive the utmost care and attention and provide a professional and stylish service in line with set service standards
- Handle guest complaints quickly, appropriately and positively
- Be fully knowledgeable of all guest entitlements and benefits for each class, such as Velocity, check in facilities and lounges
- Work as part of a team to ensure goals are met and the service milestones are achieved
- Display the highest work ethic, show integrity, passion and work as a team
- Knowledge and understanding of all SEP’s and SOP’s
- Increased revenue from in-flight sales by effectively promoting products and services available to passengers.
Education
Diploma of Nursing
Sunshine Coast Institute of Tafe 2003-2004
Nambour, QLDDiploma of Hospitality
Gordon Institute of TAFE 1999-2002
Geelong, VICBachelor of Commerce
Deakin University 1996-1998
Geelong, VICVCE
Geelong Grammar School
Geelong, VIC1995
Skills
- Account Reconciliation
- MS Office
- Bank Reconciliation
- Accounts Payable and Receivable
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Ability to handle confidential information with discretion
- Event planning and coordination
- Strong interpersonal skills and ability to build effective relationships
- Attention to detail and accuracy
- Proactive problem-solving abilities
Surf Life Saving, Animal Welfare, Pets, Various Charities
- Active member Marcoola SLSC
- Member Mudjimba Island Charity Swim team
- RSPCA Volunteer
- SCARS Volunteer
- Red Cross Volunteer
- Committee Member Alannah and Madeline Foundation
- Organiser RSPCA Million Paws Walk – Nambour
- Member Lorne 160 Charity Team 1994
- Committee Member, John Landy Triathlon 1994, 95
- Member Torquay SLSC 1981-87
Timeline
Assistant Accountant
CMA Accounting And Taxation Services
09.2021 - Current
Receptionist/Administration Officer/Personal Assistant
CMA Accounting And Taxation Services
10.2020 - 09.2021
Senior Cabin Crew Member
Virgin Blue / Virgin Australia Airlines
06.2010 - 10.2020
Diploma of Nursing
Sunshine Coast Institute of Tafe 2003-2004
Diploma of Hospitality
Gordon Institute of TAFE 1999-2002
Bachelor of Commerce
Deakin University 1996-1998
VCE
Geelong Grammar School