Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisa Dhakal

Sydney,NSW

Summary

Dependable with positive attitude and strong sense of responsibility. Understands importance of cleanliness and sanitation standards, coupled with effective time management and organizational skills. Committed to ensuring clean and safe environment for all.

Offering strong sense of responsibility and eagerness to learn and develop in supervisory role. Brings keen understanding of cleanliness standards and strong organizational skills. Ready to use and develop leadership and time management skills in RSA role.

Overview

2
2
years of professional experience

Work History

Cleaning Supervisor

Commons Office
06.2024 - Current
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
  • Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
  • Completed schedules, shift reports, and other business documentation.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Front Desk Receptionist

Camellia Bistro
11.2022 - 05.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Greeted visitors warmly, creating positive first impression of organization.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

GED -

Queensford College
Parramatta
05-2024

High School Diploma -

Trinity International College
Kathmandu
04-2021

Skills

  • Health and safety
  • Invoicing
  • Chemical handling
  • Client relations
  • Workload prioritization
  • Department coordination
  • Staff scheduling
  • Supply inventory management
  • Clear communication
  • Team guidance and motivation
  • Complaints handling
  • Timekeeping

Timeline

Cleaning Supervisor

Commons Office
06.2024 - Current

Front Desk Receptionist

Camellia Bistro
11.2022 - 05.2024

GED -

Queensford College

High School Diploma -

Trinity International College

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Alisa Dhakal