ALISE MARTIN
Lake Illawarra,Australia
Summary
Versatile education professional adept at managing diverse student needs through tailored support strategies. Strong background in administration and event coordination complements hands-on experience in childcare. Committed to enhancing student well-being and fostering a collaborative school culture.
Overview
25
25
years of professional experience
Work History
School Administration and Support Staff
Illawarra Sports High School
04.2023 - Current
- Administered first aid and care for students in sick bay, ensuring their safety and well-being.
- Coordinated school catering events, managing logistics and communication for successful execution.
- Utilized Sentral school bytes and ERN for administrative tasks.
- Assisted callers by providing information and directing to appropriate staff.
- Communicated client messages and information on behalf of staff members.
- Supported employees with copying, faxing, and filing paperwork.
- Acquired experience in print room operations.
- Acquired knowledge in food technology and science while assisting with administrative tasks.
Business Owner
Sure Look, Property Stylist
Lake Illawarra, NSW
04.2024 - 04.2026
- Managed property styling projects from concept to completion.
- Collaborated with clients to understand design preferences and requirements.
- Developed and maintained relationships with vendors and suppliers for materials.
- Oversaw staging of properties to enhance visual appeal for sales.
- Conducted market research to identify trends in property styling and design.
- Created detailed project plans to ensure timely execution of styling services.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed inventory levels to meet customer demand while minimizing costs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
School Administration and Support Staff
Dapto High School
07.2021 - 03.2023
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Communicated with clients on behalf of staff to relay messages and information.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Providing first aid and care for Students in sick bay.
- Knowledge of Sentral, School Bytes and ERN.
- Experience in the print room.
- Experience in Food Technology, Science and Administration.
Customer Service Representative
Warilla Carpet Court
Warilla, Australia
11.2019 - 01.2021
- Sales.
- Administration office duties, including quoting jobs, ordering and invoicing jobs.
- Quoting and ordering window furnishings.
- Customer complaints and manufacturing complaints.
- Coordinate with measurer, carpet layers, hard floor layers and blind installer.
Childcare Worker
Horsley Little Peoples Early Learning Centre
Horsley, Australia
01.2006 - 01.2019
- 13 years’ experience with chef duties and menu planning and 7 years’ experience on the floor with 5 years’ experience as baby room leader.
- 5 years’ experience as a pre-school cook, creating approved meal plans, ordering, food handling procedures and council checks.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
- Applied positive behaviour management techniques to enhance social interactions and emotional development.
- Utilized positive reinforcement techniques to encourage good behaviour.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administrating medication, following action plans for Asthma and allergies.
- Implementing and documenting incident and action plans while providing first aid assistance.
Part Business Owner
Murphy's on Marshall, Sandwich Shop
Dapto
01.2003 - 06.2004
- Managed daily operations of a busy sandwich shop serving diverse customer needs.
- Supervised staff to ensure efficient service and maintain high food safety standards.
- Developed menu offerings based on seasonal ingredients and customer preferences.
- Handled inventory management to optimize supply levels and reduce waste.
- Established relationships with local suppliers to source quality ingredients consistently.
- Oversaw financial transactions, ensuring accurate cash handling and reporting practices.
- Trained new employees on food preparation techniques and customer service skills.
- Implemented marketing strategies to attract local customers and increase foot traffic.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Monitored cash flow to ensure proper budgeting of resources.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Conducted market research to identify new opportunities for growth.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Customer Service Representative
Domino's Pizza
Dapto
01.2001 - 03.2003
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Responded to customer inquiries via phone and in-store visits.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Strengthened customer retention by offering discount options.
Education
Diploma Of Early Childhood Education and Care - Children Services
TAFE
WOLLONGONG01-2018
Year 11 Equivalent -
Corrimal High School
Corrimal, NS01-2005
Skills
- Microsoft PowerPoint
- Sales Expertise
- Retail Sales
- Customer Service
- Quoting and invoicing through online system
- Xero
- Caring for children
- Completing reports and portfolios
- Training
- Assistant supervisor experience
- Teamwork
- Leadership skills
- Understanding Student and Parent Relationships
- Arranging Paperwork
- Records Filing
- Administrative Procedures
- Sick Bay Experience
- Supervising children
- Maintaining daily routine
- Hygiene practices
- Engaging in activities
- Play-based learning
- Managing children’s process
- Reporting to parents
- Liaising with parents
- Discussing behaviour strategies
- Communicating with Occupational Therapists
- Administrative support
- Event management
- Market research
- Property staging
- Food service management
- Customer relationship management
- Inventory management
- Budgeting and forecasting
- Sales coordination
- Team leadership
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Cultural awareness
- Conflict resolution
- Networking
- Research
- Self-Directed
- Written communication
- Organization and time management
- Good Telephone Etiquette
- Leadership
- Flexible and adaptable
- Multitasking
- Troubleshooting
- Customer relations
- Recordkeeping
- First Aid/CPR
Referrals
- NATALIE MCCANN, SCHOOL ADMINISTRATION MANAGER, 0408 612 160
- KERRIE-ANN PORTER, SUPERVISOR LITTLE PEOPLES HORSLEY, 0414 377 708
Timeline
Business Owner
Sure Look, Property Stylist
04.2024 - 04.2026
School Administration and Support Staff
Illawarra Sports High School
04.2023 - Current
School Administration and Support Staff
Dapto High School
07.2021 - 03.2023
Customer Service Representative
Warilla Carpet Court
11.2019 - 01.2021
Childcare Worker
Horsley Little Peoples Early Learning Centre
01.2006 - 01.2019
Part Business Owner
Murphy's on Marshall, Sandwich Shop
01.2003 - 06.2004
Customer Service Representative
Domino's Pizza
01.2001 - 03.2003
Diploma Of Early Childhood Education and Care - Children Services
TAFE
Year 11 Equivalent -
Corrimal High School