Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisha Begg

Dandenong,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

9
9
years of professional experience

Work History

Retail Sales Assistant

Jeanswest
06.2022 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Improved store appearance with effective merchandising and creative displays.

Cleaning Assistant

Georges Cleaning
12.2020 - 12.2021

Worked as a cleaner for George’s Cleaning. Consisted of help cleaning 2021

office’s, Age cares Facilities, and homes with being able to maintain and enforce strict

and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employees safety and customer satisfaction.

Retail Sales Assistant

Novo Shoes
12.2017 - 11.2019


  • Greeted customers and helped with product questions, selections, and purchases.
  • Improved store appearance with effective merchandising and creative displays.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Work Experience

LJ Hooker Real Estate
09.2015 - 09.2015


  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
  • Job consisted of mostly receptionist work such as answering and making phone calls to clients.
  • Changing different tags to the house property key.

Education

Certificate IV In Real Estate - Real Estate

Connect Skills Institute
Docklands, VIC
01.2023

Certificate II And III In Business -

Noble Park Secondary College
Noble Park, VIC
12.2015

Certificate II And III In Business -

Noble Park Secondary College
Noble Park, VIC
12.2015

Skills

  • POS system operation
  • Critical Thinking
  • Handling Pressure
  • Leadership
  • Problem Solving
  • Time management
  • Adaptability
  • Effective written and oral communication skills

Timeline

Retail Sales Assistant

Jeanswest
06.2022 - Current

Cleaning Assistant

Georges Cleaning
12.2020 - 12.2021

Retail Sales Assistant

Novo Shoes
12.2017 - 11.2019

Work Experience

LJ Hooker Real Estate
09.2015 - 09.2015

Certificate IV In Real Estate - Real Estate

Connect Skills Institute

Certificate II And III In Business -

Noble Park Secondary College

Certificate II And III In Business -

Noble Park Secondary College
Alisha Begg