Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Languages
GeneralManager

Alisha Budhathoki

Customer Service
Ipswich,QLD

Timeline

Customer Service Representative

KFC Restaurant
03.2023 - 06.2025

Event Assistant

Nobel College
04.2020 - 03.2024

Bachelor of Science - Health And Science

Nobel College
09.2019 - 09.2024

Intermediate - Science

Little Angels School
04.2016 - 05.2018

School Leaving Certificate -

Naulo Jwoti
04.2003 - 03.2015

Work History

Customer Service Representative

KFC Restaurant
03.2023 - 06.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Event Assistant

Nobel College
04.2020 - 03.2024
  • Managed event set-up and tear-down, ensuring timely completion of tasks.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.
  • Assisted with food stalls and clean up during college events.
  • Worked with other students in a team to keep events running smoothly.

Overview

5
5
years of professional experience
19
19
years of post-secondary education

Education

School Leaving Certificate -

Naulo Jwoti
Bhaktapur, Nepal
04.2003 - 03.2015

Intermediate - Science

Little Angels School
Kathmandu, Nepal
04.2016 - 05.2018

Bachelor of Science - Health And Science

Nobel College
Kathmandu, Nepal
09.2019 - 09.2024

Skills

Customer service

Excellent communication and active listening skills

Critical thinking

Team player

Positive attitude and willingness to learn

Able to multitask in busy environments

Reliable and punctual

Basic food hygiene and safety awareness

Summary

I am a hospitable, hard-working and well-presented team player with a high-standards of personal appearance
and hygiene. I am polite, professional and also have an outgoing approach to all patrons ensures that customer
needs are met to extremely high standards and that they have a memorable experience. I can work under
pressure, always enjoys talking to customers and skilled at multitasking ensuring that restaurant operations are
always carried out smoothly and efficiently. I am flexible with regard to work patterns to include weekends,
evenings and special events and also looking for a new challenge with an exciting and reputable company.

Work Preference

Work Type

Part Time

Location Preference

On-Site

Languages

English
Advanced (C1)
Alisha BudhathokiCustomer Service