Summary
Overview
Work History
Skills
Highestlevelofeducation
Currentlystudying
References
Certification
Timeline
Generic

Alisha Chaudhary

Surfers Paradise,Australia

Summary

Reliable, enthusiastic, and highly motivated individual with a proven track record in crafting exceptional beverages and delivering outstanding customer service. Skilled in enhancing client satisfaction, resolving issues, and supporting team members. Background in patient care during a hospital placement, effectively monitoring vital signs and demonstrating strong time management within professional nursing standards.

Overview

5
5
years of professional experience

Work History

Barsita and Cafe All Rounder

Max Brenner Chocolate Bar, Surfers Paradise
11.2023 - Current

• Providing detailed product knowledge on chocolate and café items.

• Barista- operating espresso machines, brewing beverages, and maintaining high standards of quality and presentation, and grinding techniques.
• Achieving sales goals, upselling products, maintaining food safety and hygiene.
• Collaborating effectively with team to enhance customer experiences and support store operations.

  • Enhanced customer satisfaction by consistently providing prompt and courteous service.
  • Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
  • Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customer

Vocational Placement

Gold Coast University Hospital
07.2024 - 07.2024

• Vital Signs Monitoring-Capable of accurately measuring and interpreting full sets of vital signs to track a patient's health, BGLs accordingly.

• Keeping up-to-date patient records to ensure regulatory compliance and continuity of care.

• Patient Assessments-Capable of carrying out thorough physical examinations, skin assessments, neurological, neurovascular, delirium assessment and recording findings.

• Communication/Comfort and Support for the Patient- Offers empathetic treatment, emotional support, and help with everyday life tasks (ADLs) like showering, pad change, Ax1 support.

• Time management and priorities task accordingly.

• Work well together with medical teams to achieve the best possible results.

•Progress note during the shift and patient's handover to the next shift nurse.

Assistant Manager: Front of House/ Back of House (All Rounder)

Roll’d Vietnamese
11.2021 - 07.2024
  • Responsible for organizing the team according to daily commitments and looking after the whole store
  • Managing store while manager is not around
  • Communicating and solving problems with customers and team members
  • Weekly stocks ordering based on necessity
  • Organize ingredients and restock supplies to prepare for busy periods
  • Maintain clean and sanitize work area in accordance with food safety guidelines avoiding cross contamination
  • Provide excellent service and attention to customers always
  • Handle customers complaints and concern promptly
  • Customer service, placing orders and proceed payments (POS)
  • Preps for same day and tomorrow (proteins/salads)
  • Familiar with food summary

Customer Service Attendant

Coles
10.2019 - 01.2023
  • Responsible for handling products and interacting with customers to make sales
  • Provide responsive service to Deli customers by answering questions and making recommendations
  • Slice, weigh, pack, and price Deli products, which includes cold meats, small goods, fresh meat, poultry, and fish, salads and antipasto, cakes and pastries
  • Replenish and merchandise Deli displays during the day
  • Ensure that work areas, storage areas, and cool rooms are clean and tidy at all times
  • Supervise the night team towards effective service and work

Skills

  • Vital Signs Monitoring
  • ADl support
  • Interpersonal Skills(empathy and compassion)
  • Communication skill
  • ieMR knowledge
  • Time management
  • Microsoft
  • Excellent Customer Service
  • Problem-Solving Skills

Highestlevelofeducation

Master Degree

Currentlystudying

Diploma of Nursing

References

Available upon request

Certification

First Aid and CPR

NDIS

Blue card working with children

Eligibility to work as support worker

Barista

Timeline

Vocational Placement

Gold Coast University Hospital
07.2024 - 07.2024

Barsita and Cafe All Rounder

Max Brenner Chocolate Bar, Surfers Paradise
11.2023 - Current

Assistant Manager: Front of House/ Back of House (All Rounder)

Roll’d Vietnamese
11.2021 - 07.2024

Customer Service Attendant

Coles
10.2019 - 01.2023
Alisha Chaudhary