Summary
Overview
Work History
Education
Skills
City
State
Street
References
Timeline
Generic

ALISHA COOPER

Dakabin,QLD

Summary

I am a compassionate, motivated and respectful person who is always willing to learn and work well as part of a team or autonomously if required. I am easy going, friendly, approachable and with a happy and bubbly personality. I am punctual and reliable. I communicate well with people of all ages, and cultural backgrounds.

Overview

19
19
years of professional experience

Work History

Cleaner

Harp Hotel Wollongong
01.2009
  • Cleaning, bed making, organizational skills, knowledge of housekeeping procedures, well versed with the standards of hygiene and sanitation, demonstrated ability to perform duties in a busy environment, strong interpersonal and communication skills, great time management skills, courteous with clients, residents and staff, sound ability to perform physically demanding chores, willing to stretch existing working hours to accommodate work

Café Assistant

Beaton Park Café
01.2008
  • Food Preparation, Money Handling, Customer service, cleaning, Customer Service, Money handling, Food preparation, stock ordering, money handling, cleaning, neat appearance and extremely professional attitude, self-starter with a fun and lively personality, competent at communicating efficiently to maintain successful working relationships with guests, management, and work force, performed other relevant duties as assigned by the management, prepared and served freshly made sandwiches, baguettes, coffee, cupcakes professionally without any external help or specific training

Customer Services Attendant

Westfield North Lakes
01.2016 - Current
  • Customer Service, Computer administration work, filing, money handling, customer service focused, Assisting customers with questions, Budgeting Rosters, Identifying customer requirements, neat appearance and extremely professional attitude, self-starter with a fun and lively personality, competent at communicating efficiently to maintain successful working relationships with customers, management

Administration Assistant

Westfield North lakes
01.2023 - 03.2024
  • Updating Daily Cashflow, Processing fortnightly payroll every Monday morning - Kronos, Raising Purchase Orders, Accounts Payable including entry of invoices - Payment of supplier invoices, Assist the Management Team as required, Assist with general & accounts administration including filing and end of year archiving, Learning Forecast and Budgets

Café Assistant

Albion Park Hockey Club
01.2005 - 01.2014
  • Customer Service, Money handling, Food preparation, stock ordering, money handling, cleaning, neat appearance and extremely professional attitude, self-starter with a fun and lively personality, competent at communicating efficiently to maintain successful working relationships with guests, management, Has completed other relevant duties as assigned by the management, prepared and served freshly made sandwiches, baguettes, coffee, cupcakes professionally without any external help or specific training

Bar Attendant

Albion Park Hotel
01.2010 - 01.2011
  • Customer Service, money handling, cleaning, neat appearance and extremely professional attitude, self starter with a fun and lively personality, competent at communicating efficiently to maintain successful working relationships with guests, management, I have completed other relevant duties as assigned by the management

Education

Albion Park High School
Albion Park, NSW

Skills

  • Customer Service
  • Rostering on Kronos and Budgets
  • Monthly Turnover Reporting for the Centre
  • Cx Loop, NPS scores
  • Knowledge of assisting customers and ability to work effectively
  • Knowledge and experience of working within policies and procedures and work instructions with regards to manual handling and lifting Heavy equipment
  • Assisting customers with questions, needs and purchases
  • Ability to work within a team and as an individual ensuring day to day operations continue, and all tasks are completed on time and to organizational standards
  • Excellent written and verbal communication skills
  • Basic knowledge of computer skills
  • Mature minded with an ability to ensue, privacy and confidentiality are maintained
  • An excellent work employee
  • Customer service focused
  • Money Management

City

Dakabin

State

QLD

Street

53 Surround Street

References

  • KIRSTY ASPINALL, Scentregroup Westfield, Administration Manager, 0409 112 825
  • DOMINIC LEAHY, Scentregroup Westfield, Services Manager, 0484 349 631

Timeline

Administration Assistant

Westfield North lakes
01.2023 - 03.2024

Customer Services Attendant

Westfield North Lakes
01.2016 - Current

Bar Attendant

Albion Park Hotel
01.2010 - 01.2011

Cleaner

Harp Hotel Wollongong
01.2009

Café Assistant

Beaton Park Café
01.2008

Café Assistant

Albion Park Hockey Club
01.2005 - 01.2014

Albion Park High School

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ALISHA COOPER