Summary
Overview
Work History
Skills
References
Timeline
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Jake Harvey

Potts Point ,NSW

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

4
4
years of professional experience

Work History

Sales Lead

Telstra
NORTH SYDNEY, NSW
06.2023 - Current
  • Provided strategic leadership to a team of account managers and sales specialists, focusing on driving sales growth and customer satisfaction.
  • Develop and implement segment/portfolio-specific sales strategies, including pipeline management and forecasting activities.
  • Identify and build team capability development opportunities, providing guidance and coaching to direct reports.
  • Make decisions related to team planning, prioritization of customer portfolios, and team member delegations.
  • Monitor, evaluate, and report on sales performance, identifying and acting on risks, barriers to achieving outcomes.
  • Engage and collaborate with team members and key stakeholders to identify and act on opportunities to grow sales and boost productivity.
  • Apply deep expertise in sales methodology, Telstra’s products, services, and solutions, and knowledge of emerging market and technology trends.
  • Contribute to continuous improvement initiatives to enable productivity, sales growth, and develop strong customer relationships.
  • Establish the annual business plan for the TBTC.
  • Led the team to achieve the number one position in the country for the first BPS ranking.
  • Successfully led the country in cyber security BAS product sales.
  • Maintained a top 3 ranking in the country for three consecutive quarters, approaching the fourth quarter with four stars in a row.
  • Provided significant support in E&C sales and managed cybersecurity initiatives.
  • Successfully maintained high level relationships for example with one of the largest health companies in the country, ensuring they did not leave Telstra, and mitigating a significant churn risk for a client with a market cap of $210.53 billion.

Co Founder

Natural Capital Care Group
Sydney , NSW
11.2022 - 03.2024
  • Played a key role in bush regeneration initiatives, contributing to environmental sustainability efforts, and partnerships with nurseries and government agencies.
  • Supported the foundation of a partnership for Indigenous learning with Taronga Institution/Zoo.
  • Developed and maintained strong relationships with key stakeholders to ensure successful project outcomes.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Created and maintained corporate website, marketing materials, and social media accounts.

Co Founder

Gen Finance
Sydney , NSW
08.2020 - 08.2023
  • Facilitated major business collaborations with the federal government, leading banks, senior executives, and national developers.
  • Played a crucial role in establishing and maintaining strategic partnerships to drive business growth.
  • Leveraged strong communication and negotiation skills to secure and manage high-value partnerships.
  • Established a partnership with the government and large developers to support key business initiatives.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Executed on-time, under-budget project management to adhere to project road map.

Skills

  • Strong communication and negotiation skills
  • Commercial Acumen
  • Customer Engagement
  • Strategic Thinking
  • Leadership and team development
  • ICT Industry Experience
  • Account
  • Workshop Facilitation
  • Problem solving
  • Adoption of new technology
  • Account development
  • Financial acumen
  • Client acquisition
  • Relationship management

References

References available upon request.

Timeline

Sales Lead

Telstra
06.2023 - Current

Co Founder

Natural Capital Care Group
11.2022 - 03.2024

Co Founder

Gen Finance
08.2020 - 08.2023

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Jake Harvey