Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Alisha Hyland

Summary

Restaurant Manager with expertise in general operations management, staff development and training, recruitment and vendor negotiations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Overview

19
19
years of professional experience

Work History

Restaurant Manager

Hungry Jack's
11.2004 - 08.2023
  • Led and directed team members on effective methods, operations, and procedures.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Education

Diploma of Travel And Tourism - Travel And Tourism

Torrens University Australia
Melbourne, VIC
01.2024

Skills

  • Labor and Food Cost Control
  • Staff Development Talent
  • Conflict Resolution Techniques
  • Food Preparation and Safety
  • Hiring and Training
  • Microsoft Outlook
  • Microsoft Office
  • Staff Scheduling
  • Microsoft Excel
  • Shift Management

Referees

  • Patrick Amante from Hungry Jacks now at Grilled

0413 236 733


  • Tim brown from Hungry Jacks

0400 595 623 t.brown10@live.com.au


  • Sarah Kendle from Hungry Jacks

0431 945 936. kendle.sarah1@gmail.com

Timeline

Restaurant Manager

Hungry Jack's
11.2004 - 08.2023

Diploma of Travel And Tourism - Travel And Tourism

Torrens University Australia

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Alisha Hyland