Alisha Hyland
Summary
Restaurant Manager with expertise in general operations management, staff development and training, recruitment and vendor negotiations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
Hungry Jack's
11.2004 - 08.2023
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Education
Diploma of Travel And Tourism - Travel And Tourism
Torrens University Australia
Melbourne, VIC01.2024
Skills
- Labor and Food Cost Control
- Staff Development Talent
- Conflict Resolution Techniques
- Food Preparation and Safety
- Hiring and Training
- Microsoft Outlook
- Microsoft Office
- Staff Scheduling
- Microsoft Excel
- Shift Management
Referees
- Patrick Amante from Hungry Jacks now at Grilled
0413 236 733
- Tim brown from Hungry Jacks
0400 595 623 t.brown10@live.com.au
- Sarah Kendle from Hungry Jacks
0431 945 936. kendle.sarah1@gmail.com
Timeline
Restaurant Manager
Hungry Jack's
11.2004 - 08.2023
Diploma of Travel And Tourism - Travel And Tourism
Torrens University Australia