ALISHA JENKINS
Sydney
Summary
I am currently working as a Real Estate Agent in Sydney while on a Working Holiday Visa from the UK, and I am seeking opportunities with flexible hours so I can enjoy all that Australia has to offer. With experience as a Sales Negotiator in the UK, I am dedicated to providing exceptional customer service and achieving the highest level of client satisfaction. I excel at building and maintaining strong relationships, identifying client needs, and delivering effective solutions. I am highly organised and adaptable to change and I have excellent time-management skills and thrive under pressure. I am passionate about utilising my skills to support the goals of the business while continuing to broaden my experience.
Overview
7
7
years of professional experience
Work History
Real Estate Agent
Grig Property
07.2025 - Current
- Conducted property tours, showcasing amenities and fostering positive relationships with prospective tenants.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Collaborated with maintenance teams to address tenant concerns promptly, enhancing resident satisfaction.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Responded to requests and scheduled appointments for property showings.
Sales Negotiator
Hunters Estate Agents
09.2024 - 05.2025
- Conducting viewings in a professional manner.
- Dealing with customers queries and concerns.
- Negotiate deals between buyers and sellers.
- Manage customers expectations
- Good knowledge of ALTO software
- Negotiated property sales and rental agreements with clients and stakeholders.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Identified potential customers, researched their needs, and provided solutions to meet those needs.
Cafe All Rounder
No.18 Coffee House
01.2025 - 04.2025
- Maintained cleanliness of workstations, adhering to health standards.
- Took orders acutely and relay them to kitchen staff.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Sales Progressor/Administrator
Hunters Estate Agents
02.2023 - 10.2024
- Ensuring the property sale runs smoothly from offer accepted to completion day.
- Dealing with customer queries and concerns.
- The ability to remain calm in stressful situations.
- Making sure I always deliver excellent customer service
- Frequent use of Excell
- Managed client communications and maintained positive relationships with property owners.
- Organised and maintained office records, ensuring data accuracy and accessibility.
- Assisted in marketing properties through online listings and social media platforms.
- Facilitated contract preparation and documentation for property transactions.
Lettings Negotiator/Property Manager
Burchell Edwards
08.2021 - 02.2023
- Dealing with day to day enquiries from customers face to face and over the phone.
- Conduct viewings with prospective tenants in a professional manner.
- Prospecting and canvassing to secure new business.
- Selling insurances/protections to both landlords and tenants.
- Achieving targets and assisting others in meeting our team goals.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Portobello Italian Restaurant
03.2019 - 08.2021
- Accurately take food and drink orders, relay them to the kitchen staff and deliver to the customers.
- Maintain the cleanliness of the bar and make sure tables and chairs are cleaned after each customer.
- Presenting bills and processing payments
- Working alongside my employees to ensure bar/kitchen staff to ensure smooth business.
Retail Assistant
Morrisons
03.2020 - 07.2021
- Maintained up to date knowledge of all retail promotions.
- Handled customer complaints with empathy and composure.
- Consistently met my short and long term targets.
- Offered hands-on assistance by customers by assessing customer needs and maintaining current knowledge of consumer preferences.
- Assisted customers with their questions and concerns.
- Helped to train new employees, showing them what to do and the best way to do it.
- Build customer rapport by asking specific questions and listening alternatively
- Restocked shelves and maintained product displays for optimal presentation.
Education
GCSE -
The Wilnecote High School
NCFE - Aviation Operations on the Ground
Tamworth College
Certificate - Travel and Tourism
Tamworth College
Skills
- Communication
- Leadership
- Problem Solving
- Computer Literate
- Confidence
- Team player
- Flexibility
- Time Management
- Adaptability
Timeline
Real Estate Agent
Grig Property
07.2025 - Current
Cafe All Rounder
No.18 Coffee House
01.2025 - 04.2025
Sales Negotiator
Hunters Estate Agents
09.2024 - 05.2025
Sales Progressor/Administrator
Hunters Estate Agents
02.2023 - 10.2024
Lettings Negotiator/Property Manager
Burchell Edwards
08.2021 - 02.2023
Retail Assistant
Morrisons
03.2020 - 07.2021
Portobello Italian Restaurant
03.2019 - 08.2021
GCSE -
The Wilnecote High School
NCFE - Aviation Operations on the Ground
Tamworth College
Certificate - Travel and Tourism
Tamworth College