Summary
Overview
Work History
Education
Skills
Certification
Sport
Additional Information
Timeline
Generic

Alicia Kennedy

Cold Coast ,QLD

Summary

To be a motivated, energetic and responsible student with the ability to provide customers with excellent service and consultation to meet their needs. Enjoying working in both individual and team settings and have a strong attention to detail to all tasks.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sports Sales Associate

Nike
11.2021 - 12.2023
  • Supported store operations by restocking apparel and footwear onto the stores front floor, organizing displays, cleaning surfaces and change rooms, keeping back room and offsite rooms clean .
  • Managed point-of-sale systems efficiently, processing payments accurately and quickly, sometimes with 2 or more customers at a time in busy sale periods (eg.) Boxing day.
  • Coordinated promotional events for sports teams, increasing brand awareness.
  • Provided exceptional customer service ensuring satisfaction with product purchases, in person and shop phone calls.
  • Assisted customers in selecting appropriate athletic gear based on their needs and budget.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Processed exchanges and returns quickly while ensuring customer satisfaction.
  • Greeted customers warmly upon arrival and answered questions about store policies and procedures.
  • Utilized POS system for accurate record keeping related to sales transactions.
  • Placed special orders, submitted online, orders, or contacted other stores to find desired items.

Tutor

A Team Tuition
01.2022 - 08.2022
  • Explained difficult concepts, terms and theories in easy-to-understand terminology.
  • Mentored and supported students to build their confidence and study skills.
  • Engaged actively with students to build confidence in subject matter and help improve study methods.
  • Demonstrated patience while teaching difficult concepts.
  • Tutored students in math, reading and writing to help them improve their grades and confidence.
  • Conducted assessment tests to evaluate student knowledge and identify areas of weakness.
  • Personalized lessons to meet individual needs of each student.
  • Collaborated with other tutors to develop new strategies for instruction.
  • Assessed students' progress throughout tutoring sessions.
  • Participated in training and development sessions to improve tutoring practices and learnt new tutoring techniques.
  • Traveled to students' homes, libraries or schools to conduct tutoring sessions.

Education

Bachelor of Science - Biomedical Sciences

Bond University
Gold Coast, QLD
12.2023

High School Diploma -

Queensland Academy For Health Sciences
Southport, QLD
11.2021

Skills

  • Teamwork cooperation
  • Self management
  • Leadership
  • Information Management / Digital Skills
  • Problem-solving and critical thinking
  • Organizational skills

Certification

Certificate 1, 2 and 3 in health laboratory skills

Accredited Mental Health First Aid (MHFAider)

Sport

I have been competitively involved in sport all my life including athletics and cross country throughout high school and university where i have competed at a state (2021) and national level (2022/23) in athletics and touch football through the University.

Additional Information

Nike Robina Store Manager

Melanie Roberts

0451 454 559





Timeline

Tutor

A Team Tuition
01.2022 - 08.2022

Sports Sales Associate

Nike
11.2021 - 12.2023

Bachelor of Science - Biomedical Sciences

Bond University

High School Diploma -

Queensland Academy For Health Sciences

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Alicia Kennedy