Alisha Kennedy
Brisbane,QLD
Summary
A dedicated student enthusiastic about applying strong communication and interpersonal abilities in a professional environment. My experience in fields related to Psychology has equipped me with valuable, transferable skills that will support my success in a Master’s program in Professional Psychology
Overview
3
3
years of professional experience
Work History
Case Coordionator
Oz Child
Ipswich, QLD
07.2025 - Current
- Assisted with intake processes and collected necessary documentation from clients.
- Supported case management activities by organizing client files and records.
- Documented case notes in compliance with organizational standards and policies.
- Participated in team meetings to discuss client progress and strategies.
- Maintained accurate documentation of all case activity in accordance with agency policy and regulations.
- Conducted regular home visits with clients to assess progress and provide support.
- Participated in weekly team meetings to share updates about current cases.
- Reviewed client records and documents for accuracy and completeness.
- Attended workshops and seminars related to case management techniques and practices.
Support Worker
Responsive Support Solutions
Ipswich, QLD
05.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Supported clients in maintaining their independence and achieving personal goals.
- Implemented safety protocols to ensure a secure environment for clients.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Implemented behavior management plans for clients with challenging behaviors.
Support Coordinator
Lighthouse Connect
Augustine Heights, QLD
10.2024 - 06.2025
- Coordinated client services and support requests for diverse populations.
- Assisted clients in navigating community resources and support systems.
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Assisted clients in accessing and utilizing community resources to meet their needs.
- Monitored progress of clients' goals and objectives.
- Managed caseloads consisting of up to 20-25 individuals at any given time.
- Created individualized service plans that addressed each client's unique needs and goals.
- Developed and maintained comprehensive service plans tailored to individual needs.
Child Safety Officer
Department of Families Seniors, Disabilities Services and Child Safety
Ipswich, QLD
06.2023 - 08.2024
- Monitored child safety protocols during recreational activities and events.
- Collaborated with mental health professionals to assess the emotional needs of at-risk children.
- Organized and facilitated meetings between parents, foster care providers, social workers, teachers, and other professionals to discuss the safety and well-being of children.
- Participated in multi-disciplinary teams that review suspected instances of physical, sexual, or emotional abuse towards minors.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Provided guidance and counseling services for families dealing with serious child safety issues such as substance abuse or domestic violence.
- Educated staff on child protection policies and best practices for supervision.
Therapy Assistant
Sensational Healing
Ripley, QLD
04.2022 - 06.2023
- Assisted therapists in implementing individualized treatment plans for clients.
- Encouraged patient participation in their own rehabilitation process through motivation and positive reinforcement.
- Collaborated with other healthcare professionals to develop individualized treatment plans for each patient.
- Performed administrative duties such as scheduling appointments and maintaining patient files.
- Built strong and trusting rapport with clients and loved ones.
Education
Bachelor of Psychology (Honours) - Psychology
University of Southern Queensland
Ipswich, QLD10-2024
Affiliations
- Student Representative for the Greater Darling Downs Region – 2022
Timeline
Case Coordionator
Oz Child
07.2025 - Current
Support Worker
Responsive Support Solutions
05.2025 - Current
Support Coordinator
Lighthouse Connect
10.2024 - 06.2025
Child Safety Officer
Department of Families Seniors, Disabilities Services and Child Safety
06.2023 - 08.2024
Therapy Assistant
Sensational Healing
04.2022 - 06.2023
Bachelor of Psychology (Honours) - Psychology
University of Southern Queensland
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