Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Alisha Lama

Sydney,NSW

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Bhatbhatini Supermarket
Kathmandu, Bagmati
08.2022 - 04.2023
  • Meeting and greeting customers
  • Taking and processing orders Keeping track of inventory
  • Demonstrated excellent customer service skills through proactive communication to ensure customer happiness.
  • Giving answers to customers’ questions or concerns related to the product they are charged to sell and demonstrating good knowledge of the product
  • Communicating and assisting customers in any way possible and as the customers may require
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Attended weekly team meetings to review performance goals and objectives.
  • Worked with fellow sales team members to achieve group targets.
  • Collected payments and provided accurate change.

Home Care Provider

Resourceful Australian Indian Network (RAIN)
Sydney, NSW
09.2023 - 07.2024
  • Achieved high levels of client satisfaction by providing tailored support that consistently addressed their specific needs.
  • Engaged effectively with clients and their families to address their concerns and provide necessary information, showcasing strong verbal and written communication skills.
  • Handled care schedules and documentation with precision, highlighting organizational abilities that are transferable to managing sales transactions and inventory.
  • Quickly addressed and resolved client issues and concerns, exhibiting problem-solving skills vital for managing customer inquiries and complaints in a sales context.
  • Worked collaboratively with healthcare professionals to create and execute care plans, reflecting teamwork and coordination skills applicable to a sales environment.

Education

High School Diploma -

Brihaspati Vidyasadan
Naxal, Kathmandu
08.2022

Bachelor's of Business - Business

Torrens University Australia
Sydney, NSW

Skills

  • Fluency in English both Written and Oral - Expert
  • Can work in a team - Experienced
  • Quick learner - Expert
  • Basic Computer Skills : MS Word , Excel, Powerpoint -Experienced
  • Active Listening - Experienced
  • Problem solving - Experienced
  • Disciplined, Polite and Punctual - Expert
  • Cash handling and administrative tasks - Expert
  • Receiving stocks - Expert
  • Maintaining clean and attractive environment - Expert

Languages

English
Native/ Bilingual
Nepali
Native/ Bilingual
Hindi
Full Professional

Reference

Yogendra Muni Shakya

Customer Service

Newslink 

Email: shakyayogain@gmail.com

Phone number: +61 410048985

Timeline

Home Care Provider

Resourceful Australian Indian Network (RAIN)
09.2023 - 07.2024

Sales Associate

Bhatbhatini Supermarket
08.2022 - 04.2023

High School Diploma -

Brihaspati Vidyasadan

Bachelor's of Business - Business

Torrens University Australia

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Alisha Lama