Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alisha Shrestha

Penshurst,New South Wales

Summary

Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks efficiently in fast-paced environments. Recognized for proactive approach in identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Beauty Therapist

Leah Wax Works and Laser
12.2023 - Current
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
  • Educated clients on care processes and advised on further care and products.
  • Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
  • Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
  • Mentored junior therapists by sharing knowledge about advanced techniques, enhancing team performance as a whole.

Beauty Therapist

Wax and Polish
06.2022 - 11.2023
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Salon Assistant

Rb Hair and Beauty
01.2022 - 05.2022
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Created attractive displays to promote salon services and products.

Senior Makeup Artist

Dulce Makeup Studio
11.2020 - 12.2021
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
  • Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
  • Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
  • Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
  • Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele.

Intern

Rastriya Banijya Bank
01.2017 - 03.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Worked in different sections of the branch such as Customer Service, Clearing, Remittance, Cash, Loans, Government Transaction and Administration.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Maintained clear and professional communication with customers to verify and update details, enhancing database reliability and customer service efficiency.

Education

Master of Social Work - Social Sciences

Excelsia University College
Macquarie Park, NSW
12-2025

Graduate Diploma - Social Sciences

Excelsia University College
Macquarie Park, NSW
02-2024

Bachelor's Degree - Business Studies

St. Xavier's College
Maitighar, Kathmandu, Nepal
12-2018

High School Certificate - Management

Kathmandu Model College
Bagbazar, Kathmandu
01-2015

Skills

  • Client relationship management
  • Crisis intervention
  • Social service coordination
  • Data analysis
  • Effective communication
  • Team collaboration
  • Empathy development
  • Lash and brow maintenance
  • Waxing and threading
  • Dye and tint application
  • Appointment scheduling
  • Retail experience
  • Customer service

Accomplishments

  • Achieved numerous clientele through effectively delivering quality services.
  • Supervised team of 3 staff members.
  • Led a team of five student social workers to conduct a feasibility study on establishing childcare services within the college premises.
  • Collaborated with the Student Representative Council (SRC) and volunteer students to analyze demand, resources, and operational sustainability.
  • Engaged students from the School of Education, Counselling, and Social Work to provide experiential learning opportunities in childcare settings.
  • Conducted stakeholder consultations, organized surveys, and prepared a comprehensive feasibility report for the administration.
  • Developed a structured framework aligning with college policies and government childcare regulations.
  • Community engagement participation in Sydney Alliance Convention 2024 through Sydney Community Forum.
  • Led team of 5 in presenting on Child Protection under the Family Law Act for the Winter Intensive: Law, Accountability and Professional Judgement.
  • Co-ordinated research, structured content, and ensured clarity in legal application.

Languages

Hindi
Professional Working
English
Full Professional
Nepali
Native or Bilingual
Newari
Native or Bilingual

Timeline

Beauty Therapist

Leah Wax Works and Laser
12.2023 - Current

Beauty Therapist

Wax and Polish
06.2022 - 11.2023

Salon Assistant

Rb Hair and Beauty
01.2022 - 05.2022

Senior Makeup Artist

Dulce Makeup Studio
11.2020 - 12.2021

Intern

Rastriya Banijya Bank
01.2017 - 03.2017

Master of Social Work - Social Sciences

Excelsia University College

Graduate Diploma - Social Sciences

Excelsia University College

Bachelor's Degree - Business Studies

St. Xavier's College

High School Certificate - Management

Kathmandu Model College
Alisha Shrestha