Alisha Thapa
Kogarah,NSW
Summary
A dedicated and compassionate Disability Support Worker with more than three years of experience in providing support care, and assistance to individuals with physical, emotional, and intellectual disabilities. Committed to creating a safe, inclusive, and empowering environment for clients while promoting their independence, dignity and well-being.
Overview
5
5
years of professional experience
Work History
Community Support Worker
Windgap Foundation
Maroubra, Nsw
01.2024 - Current
- Supported clients during medical appointments, advocating on their behalf when needed.
- Provided emotional support and encouragement during difficult times.
- Participated in team meetings, providing input regarding client care plans.
- Provided support to individuals with disabilities in activities of daily living.
- Provided emotional support and encouragement throughout treatment process.
- Educated families about available resources within the community.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Served as an advocate for clients in securing resources such as housing, employment.
- Organized social events to promote community involvement among clients.
- Facilitated recreational activities that encouraged socialization and skill development.
- Assisted clients in developing life skills and independent living abilities.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Monitored medications and assisted with medication administration as needed.
- Collaborated with other professionals such as physicians or therapists to coordinate care plans.
Team Leader, Disability Client Services
L’Arche Sydney, Dock
Five Dock
01.2019 - 06.2024
- Conducted regular assessments of clients' abilities, skills and goals.
- Facilitated communication between team members to ensure efficient delivery of services.
- Encouraged team collaboration by leading group discussions about best practices for providing quality care.
- Participated in community outreach events aimed at promoting awareness about disability services offered by the agency.
- Trained new staff on disability service policies and procedures.
- Collaborated with other agencies involved in disability services provision in order to maximize resources available for clients.
- Organized weekly meetings with team members to discuss client cases and coordinate care plans.
- Reviewed case files regularly to identify areas of improvement within existing systems.
- Maintained positive relationships with external stakeholders such as healthcare providers, employers, educational institutions and government agencies.
- Created reports on the effectiveness of programs and services provided by the agency.
- Managed budgeting processes related to disability services provided by the agency.
- Coordinated with clients to develop individualized plans that addressed their needs.
- Assisted clients with daily living activities such as shopping, meal preparation, housekeeping and transportation arrangements.
- Monitored client progress and updated records accordingly.
- Evaluated client feedback regarding services received from the agency and implemented changes based on input provided by clients.
- Resolved conflicts between team members through active listening techniques and effective problem-solving methods.
- Enforced safety protocols throughout work environment in order to protect both employees and clients from harm.
- Connected individuals with relevant community resources and coordinated referrals.
- Provided ongoing education to staff regarding disability rights laws, regulations and standards of practice.
- Performed assessments to determine individual limitations and strengths.
- Monitored and assisted both occupational and physical therapists during treatments.
- Documented and filed patient health reports and charts.
Youth Worker
Achieve Australia
Sydney, Nsw
03.2023 - 11.2023
- Organized recreational activities such as sports, games, field trips, and arts and crafts.
- Developed positive relationships with clients by providing encouragement and support.
- Provided referrals to counseling services or other social service agencies when necessary.
- Implemented crisis management protocols when needed during emergency situations involving young people.
- Monitored attendance and progress of participants in programs.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Participated in regular meetings with staff members to discuss program goals and objectives.
- Provided emotional support and guidance to youths in difficult situations.
- Educated parents and guardians on available resources in the community that could benefit their child.
- Assisted with the development of individual plans for each youth's academic success.
- Encouraged youth participation in civic engagement opportunities within their communities.
- Facilitated group discussions, activities, and workshops for youths on a variety of topics.
Assistant in Nursing
Estia health
Kogarah, NSW
01.2020 - 05.2023
- Assist residents with personal hygiene, grooming, feeding, bathing, and oral hygiene
- Document clients behaviour and changes in the symptoms and measure and record the food and liquid intake or urinary or faecal output
- Take and chart the vital signs like temperature, blood pressure and sugar levels.
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Provided administrative support to senior management team.
- Provided emotional support to patients and their families during difficult times.
- Recorded vital signs including temperature, pulse, respiration rate and blood pressure.
- Performed basic nursing procedures such as changing wound dressings and catheter care.
- Administered medications as prescribed by the physician or registered nurse.
Peer Support Worker
Maxlife care
St Leonards, NSW
01.2019 - 01.2020
- Organized recreational activities that foster peer relationships and team building skills.
- Developed and facilitated individualized support plans for clients.
- Assisted with problem solving and conflict resolution strategies.
- Collaborated with other professionals to ensure quality care for clients.
- Met regularly with colleagues to discuss client cases and develop treatment plans.
- Facilitated group discussions on topics related to mental health awareness.
- Coordinated activities to promote positive behavior and self-advocacy skills.
- Conducted assessments to determine the needs of clients.
Education
Certificate IV in Disability Support -
Cube Institute
01.2021
Certificate III in Individual Support -
ST Adam College
01.2019
High School Diploma -
School of Health Science
Nepal12-2017
High School Diploma -
Skyrider
NepalSkills
- Compassionate and effective support for individuals with disabilities
- Experience in developing and implementing support plans
- Ability to adapt to individual needs and circumstances
- Excellent interpersonal and communication skills
- Strong problem solving and decision-making skills
- Ability to work independently and as part of a team
- Have good computer skills
- Trainings:
- Manual handling and dementia handling
- First aid and CPR
- Infection control and hand hygiene
- Medication administration training
- BLG, pressure area care and stoma care and catheter flush training
- Drug abuse prevention
- Client Needs Assessments
- Health Promotion
- Disability Awareness
- Recreational Activities
- First-aid and CPR
- Counseling
- Life Skills Training
- Budgeting and finance
- Personal care assistance
- Community Outreach
- Nutrition Support
- Educational Guidance
- Housing Assistance
- Mental health knowledge
- Transportation Assistance
- Family engagement
- Program Planning
- Referral Coordination
- Documentation Management
- Team building
- Needs Assessment
- Continuous Improvement
- Therapy and counseling
- Patient Assessment
- Team Collaboration
- Problem-Solving
- Time management abilities
- Problem-solving aptitude
- Active Listening
- Relationship Building
- Adaptability
- Time Management
- Goal Setting
- Self Motivation
- Interpersonal Communication
- Administration and management
- Decision-Making
- Attention to Detail
- Organizational Skills
- Problem-solving abilities
- Progress Evaluations
- Excellent Communication
- Emotional awareness
Timeline
Community Support Worker
Windgap Foundation
01.2024 - Current
Youth Worker
Achieve Australia
03.2023 - 11.2023
Assistant in Nursing
Estia health
01.2020 - 05.2023
Team Leader, Disability Client Services
L’Arche Sydney, Dock
01.2019 - 06.2024
Peer Support Worker
Maxlife care
01.2019 - 01.2020
Certificate IV in Disability Support -
Cube Institute
Certificate III in Individual Support -
ST Adam College
High School Diploma -
School of Health Science
High School Diploma -
Skyrider
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