Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Alisha Thapaliya

Strathmore

Summary

Experienced and dynamic business and leadership trainer with a proven track record of designing and delivering impactful training programs. Skilled in assessing training needs, developing engaging content, and facilitating sessions that drive learning and development. Known for my ability to inspire and motivate individuals, I excel in creating a positive and interactive learning environment that fosters growth and enhances performance. Adept at working with diverse groups, I bring a collaborative approach to training, ensuring that participants are equipped with the knowledge and skills needed to succeed in today's competitive business landscape.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Leadership and Management Trainer and Assessor

St Peter Institute
10.2024 - Current


  • Delivered comprehensive management training courses, ensuring participants gained essential leadership skills for career advancement.
  • Established clear performance metrics for evaluating the effectiveness of various aspects of management training programs over time.
  • Implemented innovative instructional techniques such as role-playing simulations or gamification models in order to keep trainees engaged throughout each session while also demonstrating key concepts effectively.
  • Continuously monitored participant feedback, adjusting training methods and materials as needed in order to optimize overall learning outcomes.
  • Facilitated engaging workshops that focused on key management competencies like teamwork, decision-making, problem-solving, and conflict resolution.

Business Trainer and Assessor

Australian Design College Pty Ltd
09.2024 - Current
  • Created engaging presentations with multimedia tools to enhance the learning experience.
  • Conducted assessments to identify areas of improvement in employee performance.
  • Provided feedback on individual and group performance during training sessions.
  • Analyzed existing systems and procedures in order to recommend improvements.
  • Delivered lectures on various topics related to business operations and strategies.
  • Conducted assessments and provided feedback to learners on their performance.
  • Monitored learner progress through observation, assessment tools and one-on-one meetings.
  • Maintained accurate records of training delivery, student performance evaluations and attendance reports.

Floor Manager

8848 Momo House
07.2023 - Current
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Managed team of 12 employees to maintain smooth-running operations of shop floor.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.

Business/GDOML Trainer

Royal Gurkha Institute of Technology
10.2023 - 07.2024
  • Analyzed data from pre- and post-training assessments to measure the effectiveness of training programs.
  • Documented all training activities including attendance records, feedback forms, and surveys.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Maintained up-to-date records of trainee progress and provided regular updates to the management team.
  • Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
  • Conducted group discussions to assess the understanding of the material taught.
  • Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Facilitated group discussions between participants to promote active engagement in learning activities.
  • Recommended changes or improvements in existing training processes as needed.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Created and offered additional materials to enhance training.

Student Services Officer

Ultimate Institute Australia (UIA)
10.2022 - 07.2024
  • Providing outstanding student services, completing applications and other documents, handling fees and financial transactions, issuing offer letters and Coe, and communication.
  • Monitored student progress through review of transcripts and other documents.
  • Provided advice to students about available educational options, financial aid, and other services.
  • Assisted students in completing admission forms and applications for enrollment.
  • Responded to student inquiries regarding academic policies and procedures.
  • Maintained records of student attendance, course completion, and grades.
  • Advised faculty members on issues related to student services.

Retail Manager

Bizim Market
05.2021 - 07.2022
  • Developed strategies for increasing sales and improving customer service.
  • Hired, trained, mentored, and evaluated staff members regularly.
  • Resolved customer complaints efficiently while ensuring customer satisfaction.
  • Making an order from suppliers, customer service, stacking, making roasters, and raising the company's promotions.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.

Education

Advanced Diploma - Leadership And Management

Masters in Education
04-2024

Master - Business

Wentworth Institute of Higher Education
07-2022

Bachelor - Social Work

Santwona Memorial Multiple Campus
01-2017

Skills

  • Engaging effectively on convey information, ideas, and concepts to their audience through various mediums such as presentations, workshops, and one-on-one interactions
  • Understanding the challenges learners may face and being patient while guiding them through the learning process fosters a supportive and conducive learning environment
  • Managing training schedules, materials, and logistics efficiently ensures that training sessions run smoothly and are productive
  • Inspiring and motivating trainees to apply what they've learned and take action requires strong leadership qualities

Affiliations

  • Internship, United Nations, Kathmandu, 02/2016 - 05/2016

Assisting in content/Metadata development for the UN Digital Repository, Assisting in the information management process, and Re-profiling of the reference library.

  • Program Facilitator, Surya Nepal, Simara, 01/2017 - 01/2017

Preparation of program materials and seating management, Ensuring proper functioning of multimedia and program props, Ensuring full adherence to program schedule and session., Worked as an information centre for participants.

  • Volunteer, Accountability Lab, Bhaktapur, 02/2015 - 01/2016

Supporting organization for the campaign during the time of earthquake crisis in Nepal.

  • Volunteer, Restless Development , Sindhuli ,06/2017 - 08/2017

Delivering peer education sessions for school children of grade 6,7,8 and 9., Successful school projects included developing a youth forum called a "GREEN CLUB".Training and workshops on Livelihood and Life skills. Organizing different activities at school like quiz, sports competition, street dramas. Active participation in community awareness events on International Women's Day.

Certification

  • TAE40122 Certificate IV in Training and Assessment

References

Upon request.

Timeline

Leadership and Management Trainer and Assessor

St Peter Institute
10.2024 - Current

Business Trainer and Assessor

Australian Design College Pty Ltd
09.2024 - Current

Business/GDOML Trainer

Royal Gurkha Institute of Technology
10.2023 - 07.2024

Floor Manager

8848 Momo House
07.2023 - Current

Student Services Officer

Ultimate Institute Australia (UIA)
10.2022 - 07.2024

Retail Manager

Bizim Market
05.2021 - 07.2022

Bachelor - Social Work

Santwona Memorial Multiple Campus

Advanced Diploma - Leadership And Management

Masters in Education

Master - Business

Wentworth Institute of Higher Education
Alisha Thapaliya