Ali Shahrose Nadeem
Melbourne,Australia
Summary
Experienced professional with a background in managing employees, sales, and projects within dynamic and fast-paced environments. A motivated Building Manager, showcasing outstanding skills in customer service, policy and procedure oversight, and implementation of facility security measures.
Overview
7
7
years of professional experience
Work History
Building/Facilities Manager
National Facilities Services
12.2022 - Current
- Liaising with the committee and resident’s requests daily
- Assisting in the delivery and rectification of defects and engaging with builders/contractors for DLP for a significant new facility that is just about to be completed
- Schedule in and facilitate requirements for building compliance checks and certification
- Obtain quotes for services, plant, and equipment on behalf of the OC, and approve works completed so they can be paid in a timely manner by the OC Manager
- Overseeing all contractors undertaking works at the complex
- Conduct building audits and ensure 100% compliance with safety, risk assessment etc
- Forge positive relationships with other team members, clients, owners, strata managers and contractors
- Overseeing residents moving in and out of the site
- Attend committee meetings and an Annual General Meeting.
- Inspected grounds and facilities to identify necessary repairs.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Managed operations, maintenance and improvement of properties.
Team Leader
MICM Property Melbourne
04.2022 - 12.2022
- Deliver excellence in customer service
- Acknowledge and greet all residents and guests with utmost courtesy
- Support and assist the Building Manager
- Oversee common areas
- Report any asset issue, breakdown or problems to Building Manager
- Provide help and assistance to residents on building matters
- Ensure all contractors are registered and signed in/out when onsite
- Provide and assist external authorities (Fire Brigade, Police or Ambulance).
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Territory Manager – International Modern Trade & Direct Accounts
Unilever
09.2021 - 04.2022
- Managing Top – 30 Key Accounts of North Region and Carrefour (MAF) (International Modern Trade)
- Delivering targets by building, directing, and motivating high-performing sales team
- Build the joint business plan with the Account(s) and contribute to the commercial vision by sharing account perspective, risks and opportunities
- Build, accurately forecasts and achieve the Account(s) results: turnover, market share and profit
- Prepare and lead the Account(s) negotiation
- Build the action plan, including promotions, campaigns, permanent and secondary placement to implement the Division and channel strategy
- Ensure its execution and tracking down to store level and sell out
- Monitoring customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Carefully analyzing data to determine most effective sales strategies
- Signing annual JBPs with all Key Accounts
- Collaborating cross-functionally with product development and production teams to improve designs and reduce costs
- Forecasting sales and set successful policies to achieve sales objectives and related metrics within timeframe
- Managing order cycle to enhance business development and maintain sustainability and customer satisfaction
- Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in revenue increase
- Monitoring markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy
- Identifying opportunities for growth within territory and collaborated with sales teams to reach sales goal
- Developing strategic relationships with key suppliers and clients to foster profitable business initiatives
- Monitoring metrics and marketing investments to assess performance and implement continuous improvements
- Identifying sellable SKUs
- Making sure perfect store compliance of the designated area is 100% compliant
- Availability of all the SKUs in the market
- Managing stock at the distribution with effective cover days.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Business Development Manager Sales
ZEM Builders
08.2021 - 09.2021
- One month contract.
- Lead for B2B, B2C, and E-Commerce department
- Managed a team of 30+ of Associates and Assistant Managers
- Direct sales forecasting activities and set performance goals accordingly
- Assist sales team with maintaining relationships and negotiating and closing deals
- Prepare periodic sales pipeline reports showing sales volume and potential sales
- Review and analyze sales performances against programs, quotes and plans to determine effectiveness
- Develop and implement strategic sales plans and forecasts to achieve corporate objectives for the Product
- Direct sales forecasting activities and set performance goals accordingly
- Achieving Sales Target assigned by the management
- Development and Deployment of KPI's for Sales Team.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Assistant Manager Business Development
Zameen.com
12.2019 - 07.2021
- Achieve monthly targets, improve skill set of teams by trainings, handle all administrative, financial and sales tasks of team, Meet multiple clients for closure of deals, Achieve Per unit Target
- Meet revenue target assigned monthly/quarterly/yearly
- Visit sites each week
- Help clients buy reliable and adequate products from my services
- Close the deal.
- Conducted market research to identify new opportunities and target markets.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Led team of marketing/sales professionals, offering mentoring and coaching to build knowledge and skills.
Onsite Supervisor
Yarra Trams Melbourne
10.2017 - 09.2019
- Recruitment, onboarding and induction process
- Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during working hours.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Warehouse Supervisor
Schweppes Melbourne
05.2017 - 08.2017
- 4 months contract job
- Hiring of riders
- Managing rider fleet
- Ensuring smooth delivery of orders
- Reporting or daily activity carried out.
- Supervised warehouse operations by managing employees during shifts.
- Maintained high levels of accuracy in daily operations.
Client Service Manager
Spotless Group Melbourne
10.2016 - 01.2017
- Handling internal & external customer enquiries
- Receive, assess, and process information and enquiries from various sources
- Including but not limited to urgent and non-urgent telephone calls, mail, and electronic requests to determine and complete appropriate action
- Build sustainable relationships with customers through open and interactive communication at every opportunity
- Under limited direction from the Contract Manager and Operations Manager, I was responsible for the day-to-day supervision of both in-house service teams and subcontractors who are executing both programmed and responsive maintenance works
- To ensure that all paperwork and associated site files are maintained and accurately fed back to the business within KPI timeframes.
Branch Manager
Clay Oven Event Management & Catering Company
- 08.2016
- Produce documentation to ensure the smooth running of events, including run sheets, floor plans, staff duties and welcome notes
- Set all event budgets
- Seek cost effective outcomes for all events
- Managing client and supplier relationship management
- Clear communication skills with clients, suppliers, and team members
- Well-developed negotiation and conflict resolution skills.
Education
Master of Management (MS) -
La Trobe University
Melbourne, Australia01.2019
Bachelor of Business Management (BBA) -
Bahria University
Islamabad, Pakistan01.2016
Skills
- Space Planning
- Waste Management
- Customer Service
- Vendor Management
- Staff Supervision
- Budget Management
- Market Penetration Strategies
- Conflict Resolution
- Time Management
- Risk Taker
- Negotiation
- Teamwork
Work Rights
Full Working Rights in Australia.
Accomplishments
- Promoted to Assistant Manager in 2021 after 1 successful years in the sales department at Zameen.com.
- Top performer for achieving Highest Revenue in Quarter 1 2021 at Zameen.com.
- Highest Annual Sales award in 2021 at Zameen.com.
- Achieved 1st position in Q4 2021 by being an ERTM Area Champ for Oscar Roll app (e-commerce) at Unilever.
- Awarded as Best Territory Manager nationally in Quarter 1 2022 at Unilever.
- Promoted to Building/Facilities Manager in 2023 after 4 successful months as a Assistant Building Manager at National Facility Services.
References
Reference will be provided upon request.
Timeline
Building/Facilities Manager
National Facilities Services
12.2022 - Current
Team Leader
MICM Property Melbourne
04.2022 - 12.2022
Territory Manager – International Modern Trade & Direct Accounts
Unilever
09.2021 - 04.2022
Business Development Manager Sales
ZEM Builders
08.2021 - 09.2021
Assistant Manager Business Development
Zameen.com
12.2019 - 07.2021
Onsite Supervisor
Yarra Trams Melbourne
10.2017 - 09.2019
Warehouse Supervisor
Schweppes Melbourne
05.2017 - 08.2017
Client Service Manager
Spotless Group Melbourne
10.2016 - 01.2017
Branch Manager
Clay Oven Event Management & Catering Company
- 08.2016
Master of Management (MS) -
La Trobe University
Bachelor of Business Management (BBA) -
Bahria University
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