Alisha Terepai Maru
Perth,WA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply management and organizational skills in various environments. Seeking entry-level opportunities to expand my skills while facilitating company growth. I'm a hard worker ready to learn and contribute to any company/Business. I'm very reliable, proactive, punctual and a professional whether working alone or in a team environment.
Overview
15
15
years of professional experience
Work History
Decontamination Technician
Industrial Decontamination Services
05.2015 - Current
- Performed basic calculations and computer data entry
- Worked closely with team members to delivery project requirements, develop solutions and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services
- Motivated and encouraged team members to communicate more openly and constructively with each other
- Exceeded customer satisfaction by finding creative solutions to problems
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Disinfected equipment and supplies, using germicides and steam operated sterilizers
- Repaired, Tested, Decontaminated various types of safety equipment used for Asbestos, Heights, Fire, Oil & Gas….etc.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Picker Packer
6167
04.2014 - 11.2014
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Selected products and items from shelves and pallets for customer orders
- Fulfilled orders quickly to accomplish daily objectives
- Worked additional hours and shifts to meet tight deadlines during peak periods
- Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse
- Confirmed orders picked for orders be keying codes into system
- Reduced waste by adhering closely to packaging procedures and monitoring use of packing materials.
Customer Service Representative
KFC Endeavour Hills
03.2011 - 03.2014
- Deescalated problematic customers concerns, maintaining calm friendly demeanor
- Educated customers on special pricing opportunities and company offerings
- Assisted customers in making payments, orders
- Upheld strict quality control policies and procedures during customer interactions as well as working with my fellow team members
- Provided outstanding service to new and long standing customers.
Laundry Attendant
Rarotonga, Islands, Snowbird Laundry
01.2009 - 01.2011
- Moved loads between machines, operated ironing equipment and folded laundered items
- Disinfected equipment and supplies, using germicides and steam operated sterilizers
- Used different types of machines and computer-operated models to complete laundry loads
- Adhered to safety practices to decrease laundry related accidents
- Applied specific treatments to handle different types of stains.
Education
Tereora College
Skills
- Time management -Team building -Collaboration
- Planning -Work Ethic -Problem Resolution
- Organized -Active listening -Leadership
- Maintenance & Repair -Communication
- Decontamination Procedures
- Employee Performance
Languages
English
Full Professional
Cook Islands
Limited Working
Timeline
Decontamination Technician
Industrial Decontamination Services
05.2015 - Current
Picker Packer
6167
04.2014 - 11.2014
Customer Service Representative
KFC Endeavour Hills
03.2011 - 03.2014
Laundry Attendant
Rarotonga, Islands, Snowbird Laundry
01.2009 - 01.2011
Tereora College
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