Summary
Overview
Work History
Education
Skills
Alisi Daulako Manamena
Website
Linked In
Personal Information
Hobbies and Interests
References
Timeline
Generic
Alisi Manamena

Alisi Manamena

Hurstville,NSW

Summary

Reliable Carer & Customer service enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

8
8
years of professional experience

Work History

Aged Care Worker

Private Care
01.2024 - Current
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Enhanced residents'' quality of life by providing compassionate and attentive care.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.

Receptionist / Accounts Admin

Macnaught
09.2023 - 12.2023
  • Part-time receptionist and accounts admin, organize travel booking, reconciliation of Credit Cards and Debt follow up for clients.

Assistant Manager Customer Service

Kontiki Finance Ltd
10.2018 - 05.2023
  • Manage the customer service department, schedule staff rosters monthly, create KPI reports, organize staff review with coaching, attend to customer complaints and oversee that work standard is maintained.

Customer Interactions Agent

Packleader Pacific
01.2016 - 01.2017
  • Appointment Setters for Solar & Insurance companies in Victoria, Australia.

Education

No Degree - Diploma In Leadership & Management

Queensford College
Parramatta, NSW
06.2024

Skills

  • Toileting support
  • Personal Hygiene Assistance
  • Dementia Care
  • Feeding Assistance
  • Compassionate Care
  • Microsoft Office, Team Player, Leadership skills

Alisi Daulako Manamena

Previously worked at Macnaught, Turrella, as a Part-time receptionist and accounts admin, organize travel booking, reconciliation of Credit Cards and Debt follow up for clients. Prior to that had worked in Fiji for Kontiki Finance Ltd, as a Assistant Manager Customer Service, Manage the customer service department, schedule staff rosters monthly, create KPI reports, organize staff review with coaching, attend to customer complaints and oversee that work standard is maintained. Prior was with Packleader Pacific, Suva, Fiji, as a Customer Interactions Agent, Appointment Setters for Solar & Insurance companies in Victoria, Australia. Currenty studying Diploma In Leadership & Management at Queensford College, Parramatta, NSW.

Website

www.linkedin.com/in/alisi-manamena580b0aa3

Linked In

Alisi Manamena

Personal Information

  • Place of Birth: Anderson Maternity, Suva Fiji
  • Date of Birth: 06/10/87
  • Gender: Female
  • Nationality: Fijian
  • Marital Status: Defacto

Hobbies and Interests

Travelling, socializing, reading books, cooking and listening to music

References

  • Tom Schutzinger Ph: 0425 335 699 email - tomschut@bigpond.net.au
  • Stephen Mak Ph: 0430 125 570, email - stephen.mak@macnaught.com.au
  • Totivi Bokini Ph: +679 9985 431, totivi.bokini@kontikifinance.com

Timeline

Aged Care Worker

Private Care
01.2024 - Current

Receptionist / Accounts Admin

Macnaught
09.2023 - 12.2023

Assistant Manager Customer Service

Kontiki Finance Ltd
10.2018 - 05.2023

Customer Interactions Agent

Packleader Pacific
01.2016 - 01.2017

No Degree - Diploma In Leadership & Management

Queensford College
Alisi Manamena