Summary
Overview
Work History
Education
Skills
Interests And Achievements
Timeline
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ALISON AHERNE

Bondi Junction,NSW

Summary

Dynamic and customer-focused professional with a passion for delivering exceptional service. 8+ years of combined experience in hospitality, retail, and industry. Skilled at building strong relationships, engaging with customers, and creating positive experiences within fast-paced environments. Proven ability to communicate effectively, problem-solve efficiently, and work collaboratively within a team. Enthusiastic, adaptable, and driven to contribute to a company's success by providing outstanding customer interactions and sales support. Excited to bring energy, professionalism, and a people-first approach to any role.

Overview

8
8
years of professional experience

Work History

PRODUCTION OPERATOR

Trinity Biotech PLC
Bray, Ireland
02.2024 - 02.2025
  • Company Overview: Trinity Biotech is an Irish-founded med-tech company that specializes in the development, manufacture, and marketing of clinical diagnostic products.
  • Part of a team that successfully completed a target to deliver an order of 10 million Trinscreen HIV test kits to Kenya.
  • Laboratory-based manufacture and testing of all materials and products.
  • Performance of in-process quality testing to ensure all products meet compliance and high-quality standards.
  • Ensured that safety protocols and standard operating procedures were being followed.

WAITRESS & BARTENDER

Dolce Sicily Cafe
Dublin, Ireland
08.2022 - 07.2023
  • Ensured food and drinks met quality standards prior to service.
  • Demonstrated skills in upselling and recommending menu items.
  • Anticipated customer needs to enhance dining experience.
  • Prioritized responsibilities to maintain efficient service flow.
  • Maintained composure under pressure during peak periods.

RETAIL ASSISTANT

Dunnes Stores
Dublin, Ireland
09.2020 - 08.2021
  • Company Overview: Founded in 1944, Dunnes Stores is Ireland's largest and leading retailer, providing groceries, clothing, and homeware in one location.
  • Processed payments securely and responsibly to ensure accurate transactions.
  • Contributed to maintaining a positive team dynamic through collaborative support.
  • Assisted customers on the shop floor by providing product information and service.

WAITRESS

Radisson Blu St. Helen's Hotel
Booterstown, Ireland
06.2017 - 08.2020
  • Worked as a waitress in the Talavera restaurant for lunches, dinners, and special occasions.
  • Provided a warm, professional, and welcoming experience for guests.
  • Cross-trained in other hotel departments, such as room service, banqueting, and reception.
  • Demonstrated worthy time management skills by working and studying simultaneously.

Education

MSc - Nanoscience and Nanotechnology

Universitat De Barcelona
Barcelona, Spain
07.2023

BSc - General Science

University College Dublin (UCD)
Dublin, Ireland
09-2020

Leaving Certificate - Maths, English, Irish, French, Biology, Chemistry & Accounting

The Institute of Education
Dublin, Ireland
05-2016

Skills

  • Excellent communication skills
  • Confident public speaker
  • Strong attention to detail
  • Ability to work quickly and efficiently
  • Proactive problem-solving skills
  • Full driving license
  • RSA certificate
  • Proficient in the Microsoft Office suite
  • Trained in Oracle/Micros POS system
  • Completed an introduction to SQL course

Interests And Achievements

  • Recipient of the 'Trinity Thanks Award' on multiple occasions in my previous role which rewards employees for demonstration of exceptional performance.
  • A keen interest in languages. I can speak French at an intermediate level and both Spanish and Italian at a beginner's level.
  • Former committee member of the Werner Society, a Chemistry Society at Trinity College Dublin, organising social events such as quizzes, guest speakers, hikes and summer party. Our specific aim this term was to promote the importance of Women in STEM by organising a series of talks from current female PhD students and a social media campaign (2023).

Timeline

PRODUCTION OPERATOR

Trinity Biotech PLC
02.2024 - 02.2025

WAITRESS & BARTENDER

Dolce Sicily Cafe
08.2022 - 07.2023

RETAIL ASSISTANT

Dunnes Stores
09.2020 - 08.2021

WAITRESS

Radisson Blu St. Helen's Hotel
06.2017 - 08.2020

MSc - Nanoscience and Nanotechnology

Universitat De Barcelona

BSc - General Science

University College Dublin (UCD)

Leaving Certificate - Maths, English, Irish, French, Biology, Chemistry & Accounting

The Institute of Education
ALISON AHERNE