Kim Maree James
Wallsend,Australia
Summary
Accomplished Executive Assistant with a proven track record at Honeywell Inc., showcasing exceptional skills in diary management and designing training documentation. Renowned for a typing speed of 100 wpm with 98% accuracy and exemplary customer liaison abilities, ensuring efficient and effective support across international teams. Demonstrates a strong commitment to excellence and innovation in professional environments.
Overview
26
26
years of professional experience
Work History
Volunteer Concierge
Hammond Group
06.2021 - Current
- Provide warm and friendly assistance to residents and visitors
- Manage resident requests, bookings and enquires
- Assist with events and resident activities
- Handle mail and deliveries
- Utilise various software programs for efficient operations
Admin Co-ordinator
Pacific Smiles Group
01.2021 - 09.2023
- Processing refunds for all Australian branches
- Updating databases for Credit branches
- Submitting refunds to all branches
- Updating price lists as required by all Health Funds
- Handling enquires from branches
- Ensuring accurate refund records were processed
- All duties in relation to the refund system
Administration Assistant
SLS Group
06.2019 - 10.2019
- Greeting and assisting customers who attended office
- All duties supporting Administration Officer
- Taking and preparing weekly Toolbox meeting notes
- Purchasing supplies and special orders and ensuring relevant stock levels are kept
- Processing invoices and arranging payments
Administrator to Corps Officer
The Salvation Army
02.2019 - 06.2019
Office Administrator (Forensic Accountants)
Cutcher & Neale
01.2015 - 01.2019
Training Co-Ordinator
Combined Safety Services
01.2013 - 06.2013
- Provision of administration support duties for Training Supervisors
- Liaising with customers on relevant training courses, booking customers into relevant courses, providing support to customers attending courses including providing catering, paperwork, & preparation of completion
- Preparation of training media/documentation in accordance with WH&S Act 2011
- Documentation control requirements
- Back up sales/telephone reception as required
Executive Assistant to Director
Cessnock City Council
01.2012 - 12.2012
- Support to Director - diary management, meeting co-ordination, travel
- Customer Service - liaise with residents, handling complaints, prepare responses to customer requests, follow-up responses
- Liaise with exec
- Staff, Mayoral staff, Government Ministers, Government departments and local community organisations
- Composition of correspondence for residents/ government departments
- Co-ordinate Emergency Management Control Centre, updating of policies & procedures, organisation of desktop Emergency Management exercise, liaise with Police & Emergency personnel
PA to General Manager (Contract)
Botany Bay City Council
01.2010 - 12.2012
- All duties relating to support of Exec Manager including diary management, meeting co-ordination, travel arrangements, correspondence
- Organisation of National Conference at interstate location including sourcing conference facilities, designing conference material, receipting of bookings, organising group accommodation, flights, transfers, catering, audio visual equipment, official dinner, speakers, Ministerial guests
- Liaising with exec
- Staff, Mayoral staff, Government Ministers, Government departments and local community organisations
- Attending Council meetings providing support to Councillors and GM
- Managing office staff & maintaining integrity of Council's security systems
Contract Assignments
01.2007 - 01.2010
- Exec Assist to General Manager, QBE Workers Comp., Wollongong
- Personal Assistant, Bluescope Newcastle
- Assistant/ Scribe Taker, Government Digital Taskforce, Sydney
- Office assistant/data entry, Fujitsu, Sydney
- Office Support for Director, The Sax Institute, Sydney
Executive Assistant for Asia Pacific Director
Honeywell Inc.
01.1999 - 01.2006
- All administration support duties for Director -Asia Pacific Services
- Booking travel (domestic/ international), accommodation, etc
- Management of projects using Microsoft Project
- Diary management & preparation of monthly reports
- Part of Asia Pacific - Services team (worldwide team)
- Liaising with Asia Pacific regional directors, providing Head Office Support
- Design and maintenance of International web sites, service sites internal/external
- Secretarial/administrative support to the Asia Pacific region
- Preparation of monthly reports for US management team & expenses/taxes for management team
- Training of personnel Asia Pacific/worldwide including development of training manuals
- Design/preparation of training manuals to be utilised worldwide (internal)
- Support for Asia Pacific Services team, back up support for US Services team
- Management and development of Internet/Intranet sites and customer systems database
- Liaise with US and Europe Directors and provision of services
- Prepare professional PowerPoint presentations including voice over for use for online training modules distributed worldwide
- Analysis of budgeting/ sales figures
Skills
- Customer Service
- Complaint handling
- Customer liaison
- Telephone and office based
- Call Centre
- Oversee customer liaison
- In-house computer systems
- Lsys
- XTrim
- Coordinating international and domestic travel arrangements
- Designing professional business documents
- Presenting professional business documents
- Designing training documentation
- PowerPoint presentations
- Typing Speed: 100 wpm 98% accuracy
- Executive Assistant
- Secretarial
- Diary Management
- Minute taking
- Microsoft Office Professional package
- MYOB
- Car Licence
- Excellent Driving Record
- Own Reliable Transport
Timeline
Volunteer Concierge
Hammond Group
06.2021 - Current
Admin Co-ordinator
Pacific Smiles Group
01.2021 - 09.2023
Administration Assistant
SLS Group
06.2019 - 10.2019
Administrator to Corps Officer
The Salvation Army
02.2019 - 06.2019
Office Administrator (Forensic Accountants)
Cutcher & Neale
01.2015 - 01.2019
Training Co-Ordinator
Combined Safety Services
01.2013 - 06.2013
Executive Assistant to Director
Cessnock City Council
01.2012 - 12.2012
PA to General Manager (Contract)
Botany Bay City Council
01.2010 - 12.2012
Contract Assignments
01.2007 - 01.2010
Executive Assistant for Asia Pacific Director
Honeywell Inc.
01.1999 - 01.2006
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