I am a skilled administrator with a high attention to detail experienced in navigating multiple systems and thrive on challenges under pressure. I work well in a busy environment with a proven ability to deliver exceptional customer service.
Overview
43
43
years of professional experience
Work History
Education Administration Support
TAFE NSW
05.2018 - Current
Excellent ability to maintain multiple systems with integrity of data
Deliver high level of communication to integral stakeholders
Outstanding analytical and problem solving skills
Ability to comprehend and perform detailed work under pressure while keeping an overall strategic plan in focus
Strong team building skills with a capacity to work independently
Ability to communicate with all stakeholders in an effective manner
Supported, identified and implemented new streamlined processes from audit results
Development of excel data resource integral to staff to assist with time management.
Successful transition of large student database to a new training package
Teaching & Learning Support Officer
TAFE NSW
01.2008 - 01.2018
Office Assistant
Sargeant Property Inspections
01.2001 - 06.2008
Personal Assistant – Marketing, HR & IT Senior Managers
DHL International (Aust) Pty Lt
01.1995 - 01.1997
Senior Secretary – Associate Directors
Rothschild Australia Limited
01.1993 - 01.1994
Secretary to Senior Partner
David Jackson & Associates, Solicitors
01.1985 - 01.1991
Secretary
State Bank of NSW
01.1982 - 01.1985
Education
Certificate in Secretarial Studies -
TAFE NSW, Sydney Institute
01.1982
School Certificate -
Mary Immaculate College, Sutherland
01.1981
Professional Development Training -
TAFE NSW, Sydney Institute
Skills
EBS (SMS)
TPL
TAR (CLAMS)
Microsoft Office - Word, Excel, Outlook, PowerPoint, OneNote, Publisher
SAP
Strong team building skills with a capacity to work independently
Quality customer service focus with an ability to meet their needs
Experience in establishing & developing new processes to optimise ways of working with internal stakeholders to sustain collaborative relationships
Outstanding ability to maintain multiple systems with integrity of data
Excellent analytical and problem solving skills
Ability to meet deadlines and work under pressure unsupervised
Adaptability and compliance to learn new systems
Ability to prioritise, plan and organise tasks
Self motivated with strong worth ethic
References
Glenn Martyn, Team Leader Plumbing, Roof Plumbing, Fire Protection, Wall & Floor Tiling, Infrastructure, Energy & Construction Skills Team, +61 2 9710 5040, +61 436 485 745, glenn.martyn@tafensw.edu.au
Frank Zuccala, Head Teacher Plumbing & Roof Plumbing, Infrastructure, Energy & Construction Skills Team, +61 2 9721 2181, +61 402 813 886, frank.zuccala@tafensw.edu.au
Timeline
Education Administration Support
TAFE NSW
05.2018 - Current
Teaching & Learning Support Officer
TAFE NSW
01.2008 - 01.2018
Office Assistant
Sargeant Property Inspections
01.2001 - 06.2008
Personal Assistant – Marketing, HR & IT Senior Managers