Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alison Cox

Commercial Healthcare Sales Professional
Diggers Rest,VIC

Summary

Results-oriented business development management professional focused on exceeding revenue objectives and driving business growth. Excellent networking and lead development skills. Passionate about providing excellent service and products to the Australian community.

Overview

3
3
Certifications
5
5
years of post-secondary education
31
31
years of professional experience

Work History

Medical Representative

Mayne Pharma, Specialty Products
Melbourne, VIC
10.2018 - Current

Key Skills: Relationship building, Early market penetration, Collaboration, Leadership

  • Build relationships with urologists, dermatologists and primary care.
  • Maintain high levels of clinical knowledge of disease state, use clinical evidence to support product promotion.
  • Coordinate and facilitate education events monthly (webinar, GP dinner events, specialist led GP events).
  • Prepare and analyse national sales data monthly to target areas for sales potential.
  • Coordinate attendance at professional educational events/ conferences, network and follow up to build brand awareness.
  • Instrumental in securing formulary listing for Silodosin at key Melbourne hospitals.
  • Work with sales team to collaboratively reach targets (110% year 19/20), consistently meeting or exceeding personal budgets.
  • Analyse market to identify new opportunities and strengthen relationships with Specialists, hospitals and primary care physicians.
  • Developed marketing materials such as simplified fax out to enhance response from targeted campaigns.

Medical Liaison

City Fertility Centre Melbourne Medical
Melbourne, VIC
10.2012 - 10.2018

Key Skills: New business development, concept selling,

  • Promoted clinics and specialists to GPs through education to increase referral rates. Consistently above average call rates quarterly.
  • National education representative responsible for design and delivery of RACGP accredited clinical training sessions for GP’s continuing professional development. Qualified RACGP E.A.R.
  • Facilitated and presented at RACGP cat1 and cat2 education events (lab tours, GP dinner events).
  • Coordinate attendance at industry events (GPCE, Health Ed, Dorevitch Womens Health) and direct to public – Midsumma, Mind, Body Spirit.
  • Responsible for initiating national referral data reporting.
  • Key player in establishing and launch of Rainbow Fertility 2016 – finalist at Australian LGBTI awards 2017.Market share increase in LGBTI sector 30% 2017.

Product Specialist

Invacare Pty Ltd NZ
Christchurch/Melbourne, South Island/VIC
01.2009 - 10.2012

Key Skills: New Business Development, Negotiation, Analytical, Tenacity

  • Supplier of capital equipment and prescription rehabilitation equipment (seating, wheelchairs).
  • Transferred from NZ to Australia in 2012.
  • Attended seating clinics to assist with seating issues. Provided clinical support to patients and families, delivered education sessions – pressure care, prescribing wheelchairs, seating.
  • Coordinated successful tender bids for capital equipment at key hospitals and aged care facilities.
  • Provided fitting and technical support to Distributors.
  • Build relationships with Physiotherapists, Occupational Therapists, patients and parents, facility and procurement managers.
  • Forecast and budget product sales. Increased hoist sales in territory 38% 2011.
  • Invacare NZ ‘ Rising star’ award 2010 Invacare NZ ‘Most Valuable Player’ Award 2011.
  • Researched product's technical specifications and accurately communicated information.

Sales Manager

Optica Manufacturing Limited NZ
Christchurch, North Canterbury
01.2006 - 01.2009

Key Skills: Leadership, Negotiation, Analytical

National Sales Manager member of senior management team responsible for internal sales team (4) and external field sales team (3) B2B sales.

· New product design, collaborate with creative team, source samples. Identify target market, design launch marketing and strategy.

· Continually reviewed and recommended sales channels to ensure maximum growth.

· Key Account Manager - responsible for building relationships and growing accounts. Average increase of 50% during my tenure. Developed strong relationships.

· Coordinated products to promote at industry conferences. Represented company at NZAO, Optrafair, MIDO, and ODMA in Wellington, Sydney, Milan and the UK.

• Initiated a telephone account management system for customers in remote areas.

• Streamlined product launch and call cycles to eliminate peaks and troughs in sales figures.

• Increased South Island business by 25% through personal development and motivation of representative.

• Initiated export programme for Overspex fitover eyewear and implemented online sales system.

  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.

Business Development Manager/NHS Project Manager

Amplivox/SieTech Hearing
Manchester, United Kingdom
05.1994 - 11.2005

Key Skills: Business Development, Negotiation, Leadership, Change Management

  • Manage team of 22 hearing aid audiologists and 45 receptionists.
  • Maintain high level of relevant clinical knowledge.
  • Design and deliver training in all aspects of dispensing.
  • Ensure fitting software up to date.
  • Assist with technical fitting difficulties.
  • Sales targets, lead generation and allocation, patient database management (CRM training) and patient rehab management.
  • Managed change from analogue to digital audiometry equipment.
  • Build relationships with GPs to secure patient referrals.
  • Part of team responsible for successful tender for NHS business.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability

Telesales call centre Manager

Hidden Hearing UK
Maidstone, Kent
01.1990 - 01.1994

Key Skills: Efficiency, Procedures, Leadership

  • Start up - call centre making outbound calls to obtain appointments for private Audiologists to make domiciliary visits for hearing tests.
  • Increased conversion from lead to appointment from 1:30 to 1:5 in just over twelve months.
  • Grew team from 3 to 12 over 2 years.
  • Oversaw daily operations to ensure high levels of productivity
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Education

Diploma of Early Childhood Education -

Southern Institute Education
01.2014 - 01.2016

City & Guilds Microsoft Office -

Dudley College of Higher Education
Dudley
01.1999 - 01.2000

Some College (No Degree) - NAMCW Maternal & Child Welfare

West Kent College of Further Education,
Kent
04.1981 - 01.1983

Skills

    Business development and retention

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Accomplishments

  • RACGP EAR qualified 2015.
  • Medicines Australia Programme fully completed with distinction.
  • First Aid.
  • Certificate of Competency Modern Hearing Aid Protocols - 2005 (MHAS UK).
  • RACGP Accredited education provider (2016).

Certification

Medicines Australia

Timeline

RACGP EAR qualified

03-2021

Medicines Australia

06-2020

Medical Representative

Mayne Pharma, Specialty Products
10.2018 - Current

Diploma of Early Childhood Education -

Southern Institute Education
01.2014 - 01.2016

Medical Liaison

City Fertility Centre Melbourne Medical
10.2012 - 10.2018

Product Specialist

Invacare Pty Ltd NZ
01.2009 - 10.2012

Sales Manager

Optica Manufacturing Limited NZ
01.2006 - 01.2009

Certificate of Competency Modern Hearing Aid Protocols (MHAS UK) •

02-2005

City & Guilds Microsoft Office -

Dudley College of Higher Education
01.1999 - 01.2000

Business Development Manager/NHS Project Manager

Amplivox/SieTech Hearing
05.1994 - 11.2005

Telesales call centre Manager

Hidden Hearing UK
01.1990 - 01.1994

Some College (No Degree) - NAMCW Maternal & Child Welfare

West Kent College of Further Education,
04.1981 - 01.1983
Alison CoxCommercial Healthcare Sales Professional