Overview
Work History
Education
Skills
Licence
Personal Information
References
Timeline
Generic

Alison Harris

BERRIMAH,NT

Overview

18
18
years of professional experience

Work History

Manager/retail

Spectrum Window Fashions
01.2016
  • Management of staff / Rostering
  • Sales / Customer Service/retail
  • Quotations and measures
  • Arrange and conduct on site meetings with current and future suppliers, customers, and staff
  • Maintain service installer, consultants diary/schedules
  • Online ordering, monitor emails/enquiries
  • Maintain Facebook platform along with all marketing needs
  • Management of Budget / Profit and Loss
  • Accounts payable/receivable
  • Ordering of Stock
  • All aspects of administration
  • Liaise with suppliers, tradespeople, couriers, etc
  • Control stock for installation.

Line Operator

Mars petcare (Programmed skilled)
01.2021 - 01.2023
  • Checking and packing product for supply to wholesalers and retail sectors
  • Adhere to safety guidelines and wear appropriate PPE at all times
  • Apply attention to detail at all times
  • Work as a team to ensure optimal production.

General Service Officer

Opal Aged Care
01.2019 - 01.2021
  • Cleaning and Servicing residents rooms and common areas
  • Preparing and serving meals
  • Providing care and assisting residents
  • Preparing corporate lunches
  • WHS reporting officer
  • Interacting with clients and residents.

Phlebotomist

Barrett and Smith Pathology
01.2018 - 01.2019
  • Collection of specimens and Blood Samples
  • ECG'S and monitors
  • Laboratory duties to prepare specimens
  • Administration duties
  • Customer Service
  • Telephone/Reception duties
  • Maintain diary and bookings
  • Complete assessments and tasks set by company in a timely fashion
  • Maintain the standard and protocols of company and ensure high standard of care is provided to all patients
  • Work in a professional manner as part of a team.

Cleaner

Self Employed
01.2008 - 01.2016
  • All aspects of cleaning of domestic and commercial properties including banks, schools, and various businesses
  • Domestic properties to the highest standard
  • Management of clients and accounts and diary
  • Quoting and tenders
  • Management of staff
  • Ensuring secure locking of buildings and use security alarms
  • Marketing
  • Garden/outdoor maintenance.

Assistant Manager/retail

Harris Farm Market
01.2011 - 01.2013
  • Customer Service
  • Sales
  • Overseeing Staff / Rostering
  • Money handling
  • Handling complaints and dispute resolution
  • Ordering of produce and supplies, liaise with suppliers
  • Obtain and maintain pricing and specials
  • Liaise with HR
  • Team Building and implementation
  • Staff reviews, hiring, interviewing, and staff release
  • Opening and close of shop
  • Maintain incentives program for staff
  • Adhering WHS policies and procedures.

Travel Consultant (Team Leader /Tour Guide)

The Snow Travel Company
01.2005 - 01.2008
  • Oversee staff and assist
  • Provide excellent Customer Service ensuring all client bookings are maintained to high standards
  • Secure and manage new and existing leads
  • Inbound/outbound calling
  • Maintain all email enquiries and correspondence
  • Maintain/update website
  • Maintain/update rate/service folders
  • Create spreadsheets, letters, invoices, itineraries, and relevant documents
  • Meet targets and team goals
  • Tour guide for corporate and domestic groups
  • Meet with existing and future Hoteliers and Suppliers to represent company for business matching and negotiating yearly rates, discounts, and contracts requiring travel to overseas domestic locations
  • Convey outcomes to management
  • Quotations, estimates, and booking maintenance
  • Insurance
  • Marketing
  • Troubleshooting.

Education

Skills

  • Google Drive
  • Active Listening
  • Good Telephone Etiquette
  • Customer Service

Licence

Full Drivers Licence – HR

Personal Information

Date of Birth: 01/17/74

References

  • Kristy Connolly, Employment reference, 02 6394 9579, 0498 468 117, Programmed Skilled (Most recent employer)
  • Nicole Tennant, Personal reference, 0414 859 805, NSW Police Force / Case manager for child services

Timeline

Line Operator

Mars petcare (Programmed skilled)
01.2021 - 01.2023

General Service Officer

Opal Aged Care
01.2019 - 01.2021

Phlebotomist

Barrett and Smith Pathology
01.2018 - 01.2019

Manager/retail

Spectrum Window Fashions
01.2016

Assistant Manager/retail

Harris Farm Market
01.2011 - 01.2013

Cleaner

Self Employed
01.2008 - 01.2016

Travel Consultant (Team Leader /Tour Guide)

The Snow Travel Company
01.2005 - 01.2008

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Alison Harris