Alison Laycock

• Evaluate contracts and service agreements, ensuring cost-effective procurement of essential supplies and equipment for clinical operations.
• Developed systems and procedures for effective project management and clinical operations.
• Worked to reduce operational costs through efficient resource allocation and budget management.
• Leading and managing human, material, and financial resources to ensure quality outcomes for clients within WA Health Clinical services, Metro
• Maintaining the daily clinical operation of the services including overseeing team members’ needs in conjunction with the CNMs
• Actively participating in the quality and safety functions within the context of the role, including leading the management of complaints within the service
• Participating in relevant committees and supporting the ongoing implementation of the services Operational Plan

.

• Streamlined workflow for increased efficiency by optimising scheduling and delegating tasks to the appropriate staff members.
• Directed day-to-day nursing and operational functions, ensuring exceptional delivery of care when developing well-rounded nursing teams.
• Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
• Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
• Managed budgets and resources, consistently meeting financial goals while maintaining high-quality client care standards.
• Administered performance evaluations and probationary reviews to assess nursing personnel.
• Increased employee retention rates by creating a supportive work environment that valued teamwork and open communication.
• Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.

• Developed strong rapport with Clients and families, providing emotional support during challenging situations.
• Addressed client concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
• Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
• Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
• Mentored new hires during orientation programs, providing guidance on policies, procedures, and best practices within the nursing profession.
• Participated in performance improvement projects aimed at enhancing overall quality of care provided within the organization.
• Ensured compliance with regulatory standards by maintaining accurate documentation and timely reporting requirements for all clinical activities.
• Improved staff performance through consistent coaching, mentoring, and identification of professional development opportunities.
• Successfully managed challenging situations involving patients or families, employing conflict resolution skills to address concerns professionally and effectively.

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Led teams in driving successful DVA client outcomes by prioritizing standard of care and best practices.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

• Utilized critical thinking skills to prioritize nursing interventions based on Client acuity levels and individual needs.
• Conducted thorough client assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced Client satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.