Summary
Overview
Work History
Skills
Employee Reference
Timeline
Generic

Alison Martin

Upper Caboollure

Summary

Motivated Night Shift Supervisor dedicated to ensuring operations run smoothly and efficiently during the night shift. Strong leadership, team building and multitasking skills. Adept at scheduling, cash handling and customer relations.

Overview

12
12
years of professional experience

Work History

Night Supervisor

Harris IGA Excelsior Park
09.2012 - 09.2024
  • Managed opening/closing of store.
  • Developed strong relationships with staff members through effective communication and leadership efforts.
  • Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
  • Facilitated smooth shift transitions by maintaining open communication between day and night teams.
  • Managed inventory control, ensuring adequate supplies were available for nightly/daily operations.
  • Maintained stock of products and ordered new products when stock was running low.
  • Assisted customers with complaints, questions, and concerns.
  • Trained staff members to perform inventory management, customer service and maintenance.
  • Monitored staff performance and provided feedback and guidance.
  • Managed inventory control, ensuring adequate supplies were available for nightly operations.
  • Ensured a clean and organized work environment by directing nightly cleaning tasks and routine maintenance activities.
  • Monitored employee attendance, addressing any issues promptly to maintain optimal staffing levels on the night shift.
  • Improved employee performance by conducting regular evaluations and providing constructive feedback.

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Reception area maintenance
  • Mail handling
  • Appointment scheduling
  • Document management
  • Client relations
  • Calendar management
  • Scheduling appointments
  • Supply management
  • Customer service
  • Data entry
  • Multitasking and organization
  • Decision-making
  • Team leadership
  • Strategic planning
  • Inventory management

Employee Reference

Reference for Alison Martin…

Alison Martin worked for Harris IGA Excelsior Park for a period of 12yrs from 2012 to 2024.

Alison proved very quickly to be a very valuable key staff member…excelling in such duties as a manageable staff control role …by running and controlling the store at any given time….

Responsibilities of weekly grocery, fridge/freezer/and deli orderings…

Helping in store everyday store decisions and staff rostering…

And , dealing negotiations with various representatives of supply companies associated to our retail industry.

To my wife Debbie and I , Alison became more a friend than an employee over the years…she always came to work with a smile and was very popular and liked by the staff and customers alike.

I for one, highly recommend Alison for any future avenue of employment…I believe she would be a huge asset, as she was for our business .

Yours Sincerely ,

Gary Harris

Harris IGA

Excelsior Park

0409581381.

Timeline

Night Supervisor

Harris IGA Excelsior Park
09.2012 - 09.2024
Alison Martin