Summary
Overview
Work History
Skills
Certification
Accomplishments
Hobbies and Interests
References
Timeline
Generic

Alison McPherson

Stake Hill,Australia

Summary

Outcome-focused Site Administrator with a proven track record at Programmed Industrial Maintenance, excelling in cost tracking and operational efficiency. Demonstrated strong communication and organisational skills, enhancing stakeholder collaboration and ensuring compliance with safety standards. Committed to delivering high-quality outcomes while maintaining integrity and reliability in all tasks.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Site Administrator

Programmed Industrial Maintenance PERSOKELLY - BHP NW Kwinana Nickel Refinery
Kwinana Beach, Australia
01.2024 - Current
  • Support Site Superintendent and Supervisors for operational efficiency.Record and track project and labor costs to ensure fund availability on client purchase orders.
  • Create quotes for labor hire and staff requirements to facilitate purchasing.
  • Raise Material & Equipment Charge Sheets.
  • Monitor customer purchase order levels to maintain balance with project costs.
  • Process Purchase Order requests.
  • Supervise material and equipment order status, confirming receipt and controlling costs.
  • Request personnel, outlining specifications, timeframe, qualifications/certifications.
  • Support recruitment processes and facilitate personnel onboarding activities.
  • Coordinate and aid personnel in navigating online training programs.
  • Maintain accurate personnel certificate and qualification records.
  • Maintain uninterrupted site access for personnel adhering to site access policy.
  • Process employee timesheets and cross check.
  • Manage document control and PPE stock, ensuring compliance with safety standards.
  • Order stationery supplies to support daily operations.
  • Liaise effectively with internal and external stakeholders to enhance communication.
  • Microsoft Office Suite, SAP Ariba, MyPass.

Administration Officer (Operations)

Ausco Modular Pty Ltd
Naval Base, Australia
01.2022 - 01.2024
  • Scheduled and coordinated all aspects of on-hire and off-hire for modular buildings.
  • Liaised with internal and external stakeholders to ensure seamless operations.
  • Completed asset transfers between contracts, verifying accurate costings.
  • Allocated hire assets to contracts while ensuring correct contract costings.
  • Conducted stock checks, investigated discrepancies, and rectified issues.
  • Invoiced customers through contracts for completed works, raising manual debits and credits as needed.
  • Raised purchase orders, received invoices, and processed payments accurately.
  • Prepared transport quotes and generated weekly and monthly operational reports.
  • Microsoft Office Suite, Navision, DMS Insphire.

Service Advisor

Automotive Inspection Services
Mandurah, Australia
03.2021 - 12.2021
  • Assisted customers with vehicle service inquiries and appointment scheduling.
  • Coordinated with technicians to ensure timely completion of inspections.
  • Provided detailed explanations of inspection processes and service recommendations.
  • Maintained accurate records of customer interactions and transactions.
  • Educated customers on maintenance programs and vehicle safety protocols.
  • Addressed customer complaints promptly, achieving satisfactory resolutions.
  • Collaborated with team members to enhance service strategies and workflows.
  • Prepared invoices and processed payments via EFTPOS, cash, or account allocation.
  • Microsoft Office Suite, Mechanic Desk, MYOB.

Administrator/Licencing Clerk

Rockingham Auto Pty Ltd
Rockingham, Australia
07.2020 - 03.2021
  • Generated purchase orders for external services, ensuring timely procurement.
  • Raised repair orders for internal tasks, vehicle checks, inspections, and accessory fittings.
  • Executed transport licensing functions, including new vehicle licenses and ownership transfers.
  • Reviewed vehicle sale packs for accuracy and processed necessary cost adjustments.
  • Managed wholesale vehicle sales transactions to maximise revenue streams.
  • Processed accounts payable invoices.
  • Miscrosoft office Suite, DMS UNITS.

Service Advisor

Rockingham Auto Pty Ltd
Rockingham, Australia
02.2020 - 07.2020
  • Delivered positive customer service by addressing inquiries via phone and in person.
  • Scheduled service appointments, assessing vehicle needs and documenting customer concerns.
  • Provided detailed cost estimates and timescales for requested services.
  • Generated service repair orders using automotive terminology to specify requirements.
  • Prepared quotations for additional work while ensuring compliance with applicable contracts.
  • Processed payments through EFTPOS, cash, and account allocations after raising invoices.
  • Explained completed servicing and repairs clearly to customers to enhance understanding.
  • Microsoft Office Suite, DMS UNITS.

Service Advisor

Peel WA Pty Ltd
Mandurah, Australia
01.2018 - 02.2020
  • Assisted customers with inquiries and service recommendations.
  • Coordinated service appointments and ensured timely follow-ups.
  • Addressed customer complaints and resolved issues efficiently.
  • Communicated service updates to customers and technicians clearly.
  • Maintained accurate records of customer interactions and service history.
  • Collaborated with technicians to understand repair needs and timelines.
  • Provided information on warranty details and service plans effectively.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Microsoft Office Suite, DMS UNITS.

Fleet Account Assistant

Peel Motors Pty Ltd
Mandurah, Australia
01.2016 - 12.2017
  • Executed data entry and management using Data Management System, UNITS.
  • Processed purchase orders, sales invoices, and cheque requisitions.
  • Prepared accurate quotations based on customer specifications.
  • Ensured compliance with customer contracts to uphold organisational standards.
  • Scheduled appointments and meetings to enhance team productivity.
  • Utilised Microsoft Suite for efficient document creation and communication.
  • Managed Fleet Department operations in absence of Fleet Manager.
  • Microsoft Office Suite, DMS UNITS.

Parts Credit Processor

Peel Motors Pty Ltd
Mandurah, Australia
01.2014 - 01.2016
  • Processed sales and purchase credit claims efficiently.
  • Managed accounts payable invoices and credit adjustments accurately.
  • Raised purchase orders to facilitate timely procurement.
  • Recorded and maintained stock inventory, performing necessary stock adjustments.
  • Ensured effective inventory control through regular audits and updates.
  • Microsoft Office Suite, DMS UNITS.

Safety Officer

Shire of East Pilbara
Newman, Australia
01.2012 - 01.2013
  • Reviewed OSH policies and procedures to ensure compliance with legislation.
  • Provided compliant resolutions for OHS issues to maintain workplace safety.
  • Recorded and investigated safety incidents to identify Facilitated safety meetings and consultations to promote a culture of safety.
  • Coordinated Safety Representatives, facilitating essential support and training.
  • Conducted workplace inductions for new employees on safety protocols.
  • Managed Return to Work Programs to facilitate safe employee reintegration.
  • Microsoft Office Suite.

Safety Officer

Ahrens Group Pty Ltd
Newman, Australia
01.2011 - 01.2012
  • Managed implementation of Health and Safety practices across site personnel.
  • Oversaw Safety Management Plan and Hazard Register to ensure operational safety.
  • Reviewed work practices for compliance with relevant legislation.
  • Evaluated OSH policies and ensured implementation of legal requirements.
  • Carried out investigation of safety incidents, maintaining thorough documentation.
  • Facilitated safety meetings and toolbox talks to engage personnel in safety protocols.
  • Coordinated activities of Safety Representatives, offering guidance and resources.
  • Conducted new employee inductions, emphasising workplace safety standards.
  • Microsoft Office Suite.

Property Manager

Lend Lease
Newman, Australia
01.2009 - 01.2011
  • Managed FIFO accommodation, conducting property inspections and generating condition reports.
  • Coordinated necessary property repairs and maintenance efficiently.
  • Directed oversight of lease contracts to guarantee compliance
  • Recorded and monitored expenditure costs for budget accuracy.
  • Maintained strong relationships with stakeholders through effective communication.
  • Microsoft Office Suite.

Facilities & Safety Co-ordinator

East Fife Women’s Aid
Cupar, Scotland
01.2004 - 01.2009
  • Oversaw organisational Health and Safety for buildings, equipment, and vehicles.
  • Conducted property inspections and prepared condition reports.
  • Arranged property repairs and maintenance for optimal functionality.
  • Facilitated safety training and inductions to enhance compliance.
  • Reviewed and analysed injury and incident reports.
  • Supervised HSE & Facilities budget to maintain cost-effective operations.
  • Prepared reports for management review and external audits.
  • Facilitated safety meetings and consultations to promote a safety-driven culture.
  • Microsoft Office Suite.

Homelessness Assistant

Housing Service, Fife Council
, Scotland
01.2002 - 01.2004
  • Coordinated provision of furnished temporary accommodation to meet client needs.
  • Conducted property inspections and coordinated necessary repairs and refurbishments.
  • Liaised with Local Government Services and external contractors for seamless project execution.
  • Managed stock purchasing and allocation for efficient inventory control.
  • Maintained comprehensive property inventories to ensure accurate record-keeping.
  • Executed data entry and management in Local Government-specific DMS for streamlined operations.
  • Microsoft Office Suite.

Administration Officer

Social Work Service, Fife Council
, Scotland
01.1993 - 01.2002
  • Administered frontline customer service interactions, ensuring positive experiences for clients.
  • Provided comprehensive administration and finance support to both management and operational staff.
  • Executed data entry tasks with a focus on accuracy and efficiency.
  • Organised maintenance of staff and client files for improved accessibility.
  • Facilitated processing of purchase orders and invoices to streamline procurement operations.
  • Addressed staff expense claims promptly, ensuring adherence to financial guidelines.
  • Cash management, documentation, and reconciliation.
  • Microsoft Office Suite.

Skills

  • Computer proficiency
  • Microsoft Office Suite
  • Data management
  • Effective communication skills
  • Organisational skills
  • Interpersonal skills
  • Teamwork and collaboration
  • Autonomous work
  • Cost tracking
  • Financial reporting
  • Operational efficiency
  • Safety compliance
  • Problem solving
  • Customer service and support
  • Process comprehension
  • Time management
  • Flexibility and adaptability
  • Integrity and reliability

Certification

  • Occupational Health & Safety NEBOSH Certificate III, National Examination Board of Occupational Safety and Health
  • First Line Management and Leadership Level 3
  • First Aid & CPR Certificate
  • White Card (Work Safely in the Construction Industry)
  • Operate 4WD Vehicle TLIC2025A Certificate
  • Operate Boom Type Elevating Work Platform TLID3507C
  • Working at Heights General Worker RIJOHS204A

Accomplishments

  • Received Best Management Project award for culminative assessment in First Line Management and Leadership Level 3 qualification
  • Nomination for the Health and Safety Award while working with a national company

Hobbies and Interests

  • With a passion for animals, I enjoy caring for our dogs, cats, and horses.
  • Maintaining and enhancing our property infrastructure, including fencing, sheds, stables, paddocks and gardens.
  • Reading, audio books and music.

References

  • Conor Freeburn, Superintendent (Operations), Programmed Industrial Maintenance, 0433 489 444, conor.freeburn@programmed.com.au
  • Troy Ward, Superintendent (Painting), Programmed Industrial Maintenance, 0447 096 947, troy.ward@programmed.com.au
  • Chris Wieland, Supervisor (Boilermakers), Programmed Industrial Maintenance, 0439 496 994, christopher.wieland@programmed.com.au
  • Matthew Watson, Supervisor (Scaffolding) Programmed Industrial Maintenance, 0415 740 662, matthew.watson@programmed.com.au

Timeline

Site Administrator

Programmed Industrial Maintenance PERSOKELLY - BHP NW Kwinana Nickel Refinery
01.2024 - Current

Administration Officer (Operations)

Ausco Modular Pty Ltd
01.2022 - 01.2024

Service Advisor

Automotive Inspection Services
03.2021 - 12.2021

Administrator/Licencing Clerk

Rockingham Auto Pty Ltd
07.2020 - 03.2021

Service Advisor

Rockingham Auto Pty Ltd
02.2020 - 07.2020

Service Advisor

Peel WA Pty Ltd
01.2018 - 02.2020

Fleet Account Assistant

Peel Motors Pty Ltd
01.2016 - 12.2017

Parts Credit Processor

Peel Motors Pty Ltd
01.2014 - 01.2016

Safety Officer

Shire of East Pilbara
01.2012 - 01.2013

Safety Officer

Ahrens Group Pty Ltd
01.2011 - 01.2012

Property Manager

Lend Lease
01.2009 - 01.2011

Facilities & Safety Co-ordinator

East Fife Women’s Aid
01.2004 - 01.2009

Homelessness Assistant

Housing Service, Fife Council
01.2002 - 01.2004

Administration Officer

Social Work Service, Fife Council
01.1993 - 01.2002

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Alison McPherson