Alison Miu

• Interacted with customers by phone, email, or in-person to provide information
• Assisted with enrolments and processing of payments
• Liaised with staff, schools and parents from multicultural backgrounds
• Updated information into database system
• Processed and mailed equipment orders and purchases
• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
• Maintained electronic and paper filing systems for easy retrieval of information

Business Development:

• On boarded new clients with background CMS setup on company website and Salesforce
• Updated CMS setup on company website when client is renewed
• Met clients in person during both sales and renewal process

Events Co-Ordination:

• Worked at 30 events in Melbourne, and 40 in Sydney
• Met and greeted all attendees, investors and presenters at front desk
• Ran microphone on floor during question time during events
• Prepared for event

• Executed record filing system to improve document organization and management
• Recorded expenses and maintained accounting records
• Created and maintained databases to track and record customer data
• Sorted and distributed office mail and recorded incoming shipments for corporate records
• Photocopying
• Data Entry

• Answering the telephone
• Handling mail
• Filing
• Photocopying
• Data Entry
• Ordering stationery and food supplies
• Booking flights and teleconferences
• Organizing for couriers and laundry
• Preparation of the boardroom
• Assisting the Business/HR manager