Alison Sheehan

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business..
• Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
• Educated customers about billing, payment processing and support policies and procedures.

• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.

Early years educator: Paisti 3 Churchfield 2019 - 2020

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
• Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
• Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
• Maintained detailed records of each child''s progress, facilitating effective parent-teacher conferences focused on growth and improvement.
• Cleaned, organized and restocked classrooms

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