Alison Steele
Brisbane,QLD
Summary
Highly efficient Team Management in a well established fast-paced and challenging environment across many different businesses and ports.
Ability to handle multiple projects simultaneously with a high degree of accuracy and confidentially.
Highly organised and detail-oriented professional with strong work ethic and dedication to achieving goals.
Knowledgeable in project management principles, business processes and customer service best practices.
Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines.
Methodical and detail-oriented team player with expertise in team leadership and strong work ethic.
Overview
15
15
years of professional experience
Work History
Senior Apprentice Coordinator Engineering
Qantas Group
08.2018 - Current
- Assisted in the successful completion of major projects, ensuring timely delivery within budget constraints.
- Coordinated end to end recruitment and inductions for various businesses and ports across The Group
- A high level of understanding of different EA's, policies and procedures
- Manage a group of over 80 Engineering Apprentices for the Qantas Group in Brisbane, Sydney and Canberra.
- Oversee Apprentices for The Group both in Melbourne and Perth
- The completion rate of an apprentice across industry is around 50%; apprentices at Qantas sit at 94%
- Collaborated with cross-functional teams to ensure seamless integration of various project components for optimal results to ensure deadlines are met.
- Mentored apprentices, fostering their growth and development through guidance and support.
- Established strong relationships with major stakeholders, both internal and external including RTO's, Employment Networks, Various State Training Departments.
- Streamlined project execution by developing comprehensive timelines and allocating resources efficiently.
- Maintained accurate documentation related to projects'' progress reports, status updates, change requests, budgets and schedules, extremely important in group recruitment across many business units and Australian ports.
- Completed complex tasks under tight deadlines while maintaining a keen focus on quality assurance standards.
Senior Business Lead QLD / NT
Qantas Engineering
09.2014 - 08.2018
- Increased team productivity by implementing efficient project management strategies.
- Led cross-functional teams to successfully complete complex projects on time and within budget and across 3 different business units within Qantas Engineering across 2 states
- Managed financial reporting and forecasting activities, ensuring accurate budgeting and resource allocation decisions were made.
- Oversaw internal audit processes to ensure adherence to regulatory requirements and industry best practices.
- Streamlined communication between departments for better business efficiency and collaboration this was across Base Maintenance, Line Maintenance and Supply Chain for Qantas Engineering.
- Evaluated customer needs and feedback to drive product and service improvements while managing on boarding for over 80 engineering contractors.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
Performance Coordinator
Qantas Airways Customer Service
04.2011 - 09.2014
- Entered data, generated reports, and produced tracking documents, this was to track absences across over 350 staff.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to and KPI's were met.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
Training Coordinator
Qantas Airways
09.2009 - 04.2011
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Created and maintained detailed training records and reports for management review.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Developed and implemented successful onboarding program.
Skills
- Managing, Training and Mentoring Teams
- End to end Recruitment
- Detailed Induction project management
- Ability to meet KPI's in a fast paced environment
- Process driven across Performance Management
- High Stakeholder engagement both internal and external with all levels of management
- Proven record of building relationships with external stakeholders - RTO's, State and Federal Training Departments, External Support Networks and all Industry
- High level of State Legislation in regards to training
- Hold a seat on various committees including a judge for Queensland State Training Awards
- Finance driven while maintaining a high quality and professional product
- Highly regulated industry experience
- Project Management across many business units and various port locations
Timeline
Senior Apprentice Coordinator Engineering
Qantas Group
08.2018 - Current
Senior Business Lead QLD / NT
Qantas Engineering
09.2014 - 08.2018
Performance Coordinator
Qantas Airways Customer Service
04.2011 - 09.2014
Training Coordinator
Qantas Airways
09.2009 - 04.2011
Similar Profiles
Natalia LeotaNatalia Leota
Flight Attendant at Qantas GroupFlight Attendant at Qantas Group
Yusuf OlanrewajuYusuf Olanrewaju
Security Officer at Qantas Group SecuritySecurity Officer at Qantas Group Security
Judah VincentJudah Vincent
Ramp Services Coordinator at Network Turbine Solutions Pty Ltd (Qantas Group)Ramp Services Coordinator at Network Turbine Solutions Pty Ltd (Qantas Group)
Masahiro YonezuMasahiro Yonezu
Product Development Associate at NTC Wismettac Australia Pty Ltd Brisbane BranchProduct Development Associate at NTC Wismettac Australia Pty Ltd Brisbane Branch
Hugo VerdonkHugo Verdonk
Boat Shed Manager at St Joseph's Nudgee CollegeBoat Shed Manager at St Joseph's Nudgee College