Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Tullett

Ivanhoe,VIC

Summary

I'm outgoing person who values being approachable and professional. I have a strong work ethic, take initiative and understand the importance of learning from others and implementing effective communication. I aim to create a positive, friendly and productive work environment while providing high quality customer service. I believe in nurturing relationships with customers and think the key to quality service comes from a happy, positive and efficient team.

Overview

3
3
years of professional experience

Work History

Duty Manager

Brewdog - Aus Venue Co.
03.2023 - Current
  • Oversee the running of shifts -Managing bar, floor and kitchen performance
  • Developing and maintaining relationships with customers
  • Cash / revenue collection and reporting
  • Consumables ordering
  • Stocktake
  • Cellar operations
  • Function / event supervision
  • Hosting / reservations
  • Employee training and induction
  • Labour analysis / structure
  • Implement new procedures / strategies / venue layouts to optimise service quality and efficiency
  • Handling customer complaints / service issues

Duty Manager

Provincial Hotel - Aus Venue Co.
03.2022 - 03.2023
  • Same as above

Food and Beverage Attendant

Fargo N Co - Aus Venue Co.
11.2021 - 03.2022
  • Bar supervisor
  • Cocktail, brunch and nightclub style services

Food and Beverage Attendant

Criterion Hotel - Aus Venue Co.
12.2021 - 02.2022
  • Bar supervisor
  • Daytime, family and cocktail style services


Food and Beverage Attendant

Beer DeLuxe - Aus Venue Co.
02.2021 - 11.2021
  • Bartending and food/floor service
  • Friendly pub style service focussing on craft beer

Education

Certificate III - Track Riding/Exercising Racehorses

Melbourne Polytechnic
Epping, VIC

Certificate III - Landscape Horticulture

Box Hill Institute of TAFE
Melbourne, VIC

High School Diploma -

Siena College
Camberwell, VIC
11.2017

Skills

  • Operations management
  • Service Coordination
  • Team building
  • Ensuring customer satisfaction
  • Maintaining venue standards

Timeline

Duty Manager

Brewdog - Aus Venue Co.
03.2023 - Current

Duty Manager

Provincial Hotel - Aus Venue Co.
03.2022 - 03.2023

Food and Beverage Attendant

Criterion Hotel - Aus Venue Co.
12.2021 - 02.2022

Food and Beverage Attendant

Fargo N Co - Aus Venue Co.
11.2021 - 03.2022

Food and Beverage Attendant

Beer DeLuxe - Aus Venue Co.
02.2021 - 11.2021

Certificate III - Track Riding/Exercising Racehorses

Melbourne Polytechnic

Certificate III - Landscape Horticulture

Box Hill Institute of TAFE

High School Diploma -

Siena College
Alison Tullett