Alison Wadley
Moree,NSW
Summary
Accomplished Store Manager with a robust background in retail and hospitality, notably at Freechoice Tobacconist. Excelled in team leadership, coaching, and enhancing store operations, driving positive outcomes. Skilled in fostering relationships, with a knack for recruitment and sales expertise. Proven track record in training and mentoring, achieving significant improvements in team performance and customer satisfaction.
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
12
12
years of professional experience
Work History
Store Manager
Freechoice Tobacconist
07.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Kitchen Manager
Garah Hotel
10.2020 - 04.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Kitchen Hand
Puma Moree
09.2018 - 11.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Plated and presented food following chef requirements.
- Followed recipes and chef instructions to prepare food correctly.
- Transported food items from storage areas to kitchen for prepping.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
- Operated kitchen equipment in accordance with manufacturer instructions.
All Rounder
Tallawantta Feedlot
03.2013 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree -
Duval High
Armidale, NSWSkills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Recruitment and hiring
- Team motivation
- Store displays
- Sales expertise
- Opening and closing procedures
- Relationship building and management
- Accurate money handling
- Bank deposit procedures
spending time with family
campimg fish
Timeline
Store Manager
Freechoice Tobacconist
07.2022 - Current
Kitchen Manager
Garah Hotel
10.2020 - 04.2023
Kitchen Hand
Puma Moree
09.2018 - 11.2022
All Rounder
Tallawantta Feedlot
03.2013 - 08.2018
No Degree -
Duval High
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