Alison Wassell
Urangan,QLD
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions. High-energy Store bringing senior-level experience in retail settings. Set and enforced consistent standards and procedures to maintain staff satisfaction and performance targets. Diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
14
14
years of professional experience
Work History
Store Manager /Area Manager
Lincraft Australia
Maryborough, Qld
04.2008 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Skills
- Managerial skills
- Managerial experience
- Accomplished manager
- Project manager supervision
- Developing managers
- Excellent managerial techniques
Craft, Sewing, Reading and Gardening
I am a very creative person and love sewing and craft. I have my own Kids Clothing Label but have not had the time in recent year to focus on this. Love the great outdoors and breathing in the fresh air and given my creative side and carry this over to the garden.
Timeline
Store Manager /Area Manager
Lincraft Australia
04.2008 - Current