Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alissa Altundal

Alissa Altundal

Summary

Enthusiastic and reliable professional dedicated to providing excellent customer service and creating memorable dining experiences. Skilled in anticipating customer needs, resolving complaints promptly, and maintaining a positive attitude in high-pressure environments. Motivated and engaging Waiter with a flexible approach and strong organizational skills, eager to secure an entry-level position. Ready to help the team achieve company goals and tackle professional challenges with strong interpersonal, time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Mexico Lindo Bar & Grill + Maxim
09.2019 - 01.2024
  • Cultivated warm relationships with regular customers.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.

Education

Bachelor in Social Work -

Elisabeth Von Thüringen School
Mainz
07.2023

Skills

  • Order Taking
  • Service Quality
  • Menu Memorization
  • Sales Techniques
  • Team Player
  • Adaptable and Flexible
  • Hospitality service expertise
  • Reliable and Responsible
  • Warm and Friendly
  • Cool Under Pressure

Certification

  • RSA, NSW

Languages

English
German
Turkish
Spanish
Sign language assisted communication

Timeline

Restaurant Waiter

Mexico Lindo Bar & Grill + Maxim
09.2019 - 01.2024

Bachelor in Social Work -

Elisabeth Von Thüringen School
Alissa Altundal