Alissa Apanian
Sydney,NSW
Summary
I am a highly organized and detail-oriented professional with extensive experience in both Finance, Credit and Human Resources, I bring a unique blend of skills and expertise to the table. I have demonstrated a proven ability to manage multiple priorities effectively, ensuring that both team and business objectives are met with precision and efficiency. My experience includes providing exceptional support to various teams and wider business functions, enabling them to achieve their goals and enhance overall performance. I have a strong track record in delivering actionable analytics, which have been instrumental in driving informed decision-making processes within the organization.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Coordinator
Mini Masterminds Early Learning Centers (Head Office)
2024.01
- Manage the end-to-end recruitment process (profiling, sourcing, screening, and evaluation) for various levels and roles to ensure an exceptional experience
- Collaborating closely with area managers to understand talent needs, job descriptions, and define candidate profiles
- Proactively sourcing suitable candidates through online platforms, direct sourcing, networking, and social media
- Maintaining all data and compliance is up to date
- Cultivating relationships with internal and external stakeholders
- Proactively building and maintaining a talent pipeline for current and future opportunities
- Proficient in HRIS systems (Employee Hero) and Using talent acquisition systems (Smart Recruiters, Hirevue, and SAP HR)
- Create and implement effective onboarding/induction plans
- Knowledge of relevant employment laws and regulations, with a commitment to ethical and compliant HR practices
- Conduct exit interviews and manage off-boarding processes
- Support annual performance reviews, salary reviews, goal setting, and engagement surveys.
Human Resources Coordinator
Jigar Hospitality Group
2022.04 - 2023.12
- Receive, review, and process invoices
- Verify accuracy of billing and ensure proper authorization
- Process Supplier payments
- End to end processing of company's payroll
- Maintain staff and Supplier files
- Assist in Month End and Year End processing, Audit Requests and ATO and payroll tax lodgements
- Working with external accountant
- Reconcile accounts payable transactions and statements
- Resolve discrepancies and ensure all transactions are properly recorded
- Maintain internal and external stakeholder relationships
- Maintain accurate and up-to-date records of all payable’s transactions
- Ensure compliance with internal controls and regulatory requirements.
Credit Team Leader
SE RENTALS
2020.02 - 2022.04
- Monitor and manage portfolio to identify and address potential risks
- Develop and implement credit policies and procedures to mitigate risk
- Prepare regular reports on credit activities, portfolio performance, and risk management
- Lead and support to consistently achieve and maintain KPIs and Service Level Agreements
- Drive engagement and performance improvement with a focus on compliance
- Point of contact for escalations and educate stakeholders on credit processes
- Conduct regular one-on-ones and performance reviews
- Provide training and development opportunities
- Reading and analyzing financial statements
- Evaluate credit risks assessments
- Administer Hardship program as well as the Credit Policy & Procedures
- Develop and foster strong working relationships with all key stakeholders
- High competence with Equifax Credit Reporting
- Supporting sales brokers and vendor relationships with new applications
- Responsible for analysis and approval of applications.
Corporate Analyst (Corporate Finance)
COMMONWEALTH BANK OF AUSTRALIA
2016.08 - 2019.12
- Own and manage a portfolio of commercial clients and drive revenue growth
- Reading and analyzing corporate financial statements
- Submit credit submissions for commercial lending and home loan facilities
- Negotiate loan pricing and establishment fees with clients
- Held a CBA Delegated Lending Authority, Level 3 ($20m approval limit)
- Work with specialists to grow and establish with new to bank clients
- Financial modeling and forecast
- Complete performance monitoring and annual reviews for existing clients
- Reporting of client financial and operational performance to risk management
- Completion of regular compliance & assurance reporting
- Resolve issues and escalations in a timely and professional manner.
Credit Specialist Team Leader- Asset Finance
COMMONWEALTH BANK OF AUSTRALIA
2014.12 - 2016.08
- Guide the team in collection activities to achieve set KPIs
- Review team skill levels and determine appropriate training and coaching requirements
- Maximize team productivity and effectiveness and continue to drive improvement
- Monthly reporting
- A high degree of product systems, knowledge, relationship management, negotiation, and conflict resolution skills
- Ensure credit policy is being met and assist with any exceptions as necessary
- Assessing asset finance applications for businesses through the Asset Finance abridged and full applications assessment processes ranging from Sole Traders, Trusts and Small Businesses through to medium and large companies with complex financials & corporate structures
- Held a Delegated Lending Authority Lending asset finance ($1m approval limit)
- Maintain strong relationships with key stakeholders
- High competence with Equifax Credit Reporting.
Business Service Centre Associate
COMMONWEALTH BANK OF AUSTRALIA
2012.11 - 2014.12
- Always ensure excellent and professional client service
- Direct and inform clients with all business accounts and loan enquires
- Always meeting and reaching weekly sales goals and cross-selling opportunities
- Working closely with internal stakeholders to ensure customer satisfaction
- Engage and build relationships with internal stakeholders
- Training and upskilling new staff
- Resolve issues and escalations in a timely and professional manner.
Education
Certificate IV - Accounting and Bookkeeping -
Open Colleges
02.2018
Bachelor of Business (Economics) -
University of Western Sydney
12.2012
Skills
- Excellent verbal and written
- Project Management
- Credit Risk Assessment
- Data Analysis
- Customer Service
- Conflict management
- Excellent time management
- Financial Modeling
- Financial Analysis
- Knowledge of lending compliance, operational risk and responsible lending
- Compliance & Legal Knowledge
- Recruitment & HR
- Accounting Knowledge
Timeline
Talent Acquisition Coordinator
Mini Masterminds Early Learning Centers (Head Office)
2024.01
Human Resources Coordinator
Jigar Hospitality Group
2022.04 - 2023.12
Credit Team Leader
SE RENTALS
2020.02 - 2022.04
Corporate Analyst (Corporate Finance)
COMMONWEALTH BANK OF AUSTRALIA
2016.08 - 2019.12
Credit Specialist Team Leader- Asset Finance
COMMONWEALTH BANK OF AUSTRALIA
2014.12 - 2016.08
Business Service Centre Associate
COMMONWEALTH BANK OF AUSTRALIA
2012.11 - 2014.12
Certificate IV - Accounting and Bookkeeping -
Open Colleges
Bachelor of Business (Economics) -
University of Western Sydney
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