Summary
Overview
Work History
Education
Skills
Timeline
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Alissa Gao

Potts Point,NSW

Summary

Detail-oriented and dependable team player with proven success in managing multiple projects with a high degree of accuracy and a positive attitude. Fast learner with a willingness to take on added responsibilities to meet team goals and contribute to professional development.

Overview

7
7
years of professional experience

Work History

Brand Image Specialist

Ralph Lauren
10.2017 - Current
  • Consistently delivered high standards of visual presentation across a portfolio of over 20 stores
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to analyze problems, evaluate solutions and make informed decisions.
  • Cultivated interpersonal skills by collaborating with other departments to achieve a common goal.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
  • Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Established and maintained relationships with vendors for prompt delivery of materials for visual displays.

Retail Assistant

Ralph Lauren
11.2016 - 10.2017
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Consisently exceeded individual and store KPIs
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Worked independently and collaboratively in a team environment, providing support and guidance to new team members.

Education

Bachelor of Business - Marketing

Royal Melbourne Institute of Tech
Melbourne, VIC
07.2026

High School Certificate -

Pymble Ladies' College
Pymble, NSW
12.2015

Skills

  • Outgoing, approachable, and sociable personality
  • Highly motivated and fast learning
  • Time management skills and ability to achieve results under pressure
  • Excellent communication and interpersonal skills for building relationships at all levels
  • Proven ability to work effectively both independently and as part of a team
  • Affinity for creativity and design
  • Strong attention to detail
  • Customer Experience
  • Adobe Photoshop and Lightroom
  • Microsoft Suite

Timeline

Brand Image Specialist

Ralph Lauren
10.2017 - Current

Retail Assistant

Ralph Lauren
11.2016 - 10.2017

Bachelor of Business - Marketing

Royal Melbourne Institute of Tech

High School Certificate -

Pymble Ladies' College

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Alissa Gao