Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alissa Kolontaevskaya

West Pennant Hills, NSW ,NSW

Summary

Versatile and achievement-oriented professional with experience at Dmitri Kolontaevskii, specializing in office administration and customer service. Excelled in data entry, document management, and fostering professional relationships, significantly enhancing operational efficiency. Demonstrates exceptional communication skills and adaptability, committed to delivering excellence in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Administrative Assistant

Dmitri Kolontaevskii
01.2024 - 02.2024
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Sales Assistant

Dmitri Gering
12.2022 - 12.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Assistant

Vigil Training College
09.2022 - 10.2022
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

Bachelor of Business - Marketing

Macquarie University
Sydney, NSW
11-2029

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • available on the phone
  • communication skills
  • teamwork
  • strong negotiation skills
  • attention to detail
  • time management
  • problem solving
  • adaptability
  • document management
  • data entry and reporting

Certification

Certificate III Business

Languages

Russian
Native or Bilingual

Timeline

Administrative Assistant

Dmitri Kolontaevskii
01.2024 - 02.2024

Sales Assistant

Dmitri Gering
12.2022 - 12.2022

Assistant

Vigil Training College
09.2022 - 10.2022

Bachelor of Business - Marketing

Macquarie University
Alissa Kolontaevskaya