Alissa Miano
Pascoe Vale,VIC
Summary
As a dedicated Project Management student, proficient in project planning, scheduling, and execution, I excel in coordinating team efforts to achieve project objectives efficiently. I have perviously been a hardworking Restaurant Manager with 4 years overseeing high-traffic shifts. Talented at managing large, diverse teams of hospitality and service personnel. My coursework is equipping me with a strong foundation in project management skills, I am hoping to use both my course work and previous manager job skills to gain more experience in a Project Managerial role. I am looking for hands-on experience with project management, I thrive in fast-paced environments where collaboration is key. Eager to leverage my academic achievements and enthusiasm for project management.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Grill'd Healthy Burgers - Moonee Ponds VIC
01.2019 - 06.2023
- Cleaning premises and equipment
- Setup and pack-up of premises
- Training new staff duties
- Food handling duties
- Managing staff
- Weekly roster creations
- Weekly banking and cash handling
Service Coordinator
Paragon Care - Victoria
08.2021 - 02.2024
- Administration for a service team
- Create quotes
- Create invoice
- Handle stock
- Ship parts and equipment to customers
- Manage emails and phone calls from customers
Netball Coach
Penleigh and Essendon Grammar School
04.2020 - 08.2023
- Netball coaching of juniors year 7-8
- Netball coaching of year 9-10
- Netball coaching of year 11-12
Netball Coach
Penola Saints Netball Club
01.2022 - Current
- Coaching of firsts under 17s
Restaurant Team Member
Paninoteca
Coburg
03.2024 - Current
- Delivered food to tables in a timely manner.
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Followed health code regulations when handling food items safely.
Education
Certificate IV in Leadership, Management And Food Handling -
William Angliss Institute of TAFE - Victoria
01-2023
Advanced diploma in Construction Management -
TAFE RMIT University - Victoria
10.2021
High School (Year 12) -
Lowther Hall Anglican Grammar School
12.2019
Bachelor's degree in Project Management -
RMIT University
Skills
- Italian (10 years)
- French (6 years)
- Restaurant Management
- Training & Development
- Coaching
- Recruitment
- Customer Engagement
- Staff and Shift Management
- Complaint Resolution
- Program Follow-Up and Assessment
- Accurate Recordkeeping
- Roster Management
Accomplishments
- Duke of Ed - Bronze award
- Duke of Ed - Silver award
- Surf lifesaving Surf Rescue certificate
- Surf lifesaving bronze award
- Volunteer lifesaving for the months of December-March 2014-2018
References
Paragon Care
Service Manager - Cheng Ong
+61 412 688 370
Penleigh and Essendon Grammar School
Netball and Sports Coordinator- Sue Coppinger
+61 409 242 007
sue.coppinger@pegs.vic.edu.au
Timeline
Restaurant Team Member
Paninoteca
03.2024 - Current
Netball Coach
Penola Saints Netball Club
01.2022 - Current
Service Coordinator
Paragon Care - Victoria
08.2021 - 02.2024
Netball Coach
Penleigh and Essendon Grammar School
04.2020 - 08.2023
Restaurant Manager
Grill'd Healthy Burgers - Moonee Ponds VIC
01.2019 - 06.2023
Certificate IV in Leadership, Management And Food Handling -
William Angliss Institute of TAFE - Victoria
Advanced diploma in Construction Management -
TAFE RMIT University - Victoria
High School (Year 12) -
Lowther Hall Anglican Grammar School
Bachelor's degree in Project Management -
RMIT University
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