Alissa Murphy

The most important aspect of my role, is within people development along with customer service which i thrive within and have found extremely rewarding. As a Store Manager my duties includes, But is not limited to;

• Following all Policies and Procedures,
• Ongoing coaching and training for staff within my store and assisting other managers/teams within the business,
• Inducting and supporting new managers into the Business, often creating and Implementing coaching sessions for Managers and Assistant store Managers within my state
• Performance Management within my team and Supporting other management teams driving KPIS
• Implementing and cascading business directions.
• Customer excellence and service

During My short Term contract, My Cert 3 in childcare opened the gateway for further developing my communication and team building skills, whilst expecting my first child. Services duties included;

• Adhering to Wh+S and Policies and Procedures,
• Creating and Implementing Children based Activities and plans,
• Assisting in children's Development of social, communication, Fine motor and gross motor skills and also problem solving skills,
• Working within a team setting,
• Creating developmental reports and learning stories whilst Communicating with Parents.

During my Time AT PCYC as a young Adult, I was given the opportunity to volunteer to help support our Youth and community- I was also Selected to Completed their Young People leadership Program 'Blue Star', some duties included;

• Meeting and greeting the community,
• Signing up new memberships, and recommending activities suited to young people
• network within the community building relationships with business and schools
• Administration,
• Till/Pos
• Planning and Implementing new programs,
• Indoor rock climbing instructor and
• attending meetings on behalf of the young people that attended the centre.