Alistair Irving

Responsibilities:

• Initiate, execute and track outbound sales campaigns through cold calling, emailing, and social media
• Effectively qualify leads and perform needs assessment, engaging technical resources as required
• Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
• Engage with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
• Drive sales execution and deliver excellence in forecasting and reporting
• Keep informed of the product line, competition and industry trends that may impact client business activities
• Leverage key partners to drive account mapping, outbound execution, and deal closure

• Increased weighted quota attainment from 100% to 115%
• Providing onboarding assistance for new starters
• Mentoring the APAC Online Account Executive team
• Providing regular sales training to team members
• Assisting interviewing candidates for the OAE APAC team.

• Identified and developed pipeline leads
• Answered inbound calls and responded to chat to generate opportunities
• Followed up on sales leads generated by marketing programs
• Provided demos and closed small business clients
• Maintained and updated Salesforce
• Provided exceptional quality customer service to ensure positive CSAT scores
• Educated customers with Zoom product offerings
• Achieved quarterly qualified lead/meeting and MRR quotas
• Connected with channel partners to close business deals
• Worked alongside team members to help handle the dramatic increase in volume due to the Covid pandemic.

• Attended to customer enquiries
• Followed up leads and closing deals
• Prepared quotes
• Educated customers on the benefits of the products and services
• Account management.

• Generated new business
• Met and exceeded company KPI's
• B2B and B2C selling
• Account management
• Social Selling
• Attended networking events
• Was pro-active at generating leads outside of the office
• Demonstrated the value of our own Document storage systems
• Hit monthly sales targets on both B2B and B2C
• Set monthly targets and presented to the team
• Motivated individuals and kept a positive morale within the team.