Alistair Mcleod

Enthusiastic Insurance professional skilled in examining claims, negotiates and processes settlements and verifies insurance coverage. Attentive team player consistently treats clients fairly and equitably. Motivated to succeed in fast-paced and deadline-driven professional environment.

• I have over 9 years experience working within the Insurance industry. I have managed end to end Heavy, Personal, Commercial and Fleet motor claim portfolios with total portfolio volumes ranging from 200-300 claims.
• Liaised with and effectively negotiated settlements with Third Party Insurers, Solicitors and recovery agents.
• I am diligent in communicating with my customers and all stakeholders to obtain the relevant information I need to ensure I have an appropriate claims strategy in place. - Consistently demonstrated a high level of attention to detail and on the spot knowledge whilst handling multiple Product Disclosure Statements.
• I have an aptitude for analysing various sources of information effectively and efficiently. - Provide day in day out positive and tailored customer/stake holder experiences.
• I maintain exceptional written and verbal communication skills both with colleagues and customers.
• I pride myself on my ability to work at a fast rate with minimal mistakes. This allows me to work efficiently and calm in a fast paced/high stress environment.
• I am tech savvy and am quick to pick up new claims systems/new processes.
• My laid back and approachable personality makes it easy for me to work well within my team whilst also being very productive while working autonomously.