Alix Kelly
Summary
I am a dedicated and motivated Registered Nurse who has specialised in the acute care setting of the Acute Medical Unit in Royal Perth Hospital. During this time, I have continuously improved my clinical knowledge by attending education sessions and utilising the RPH policies and procedures. Along with my knowledge, my clinical understanding and skills have simultaneously improved, allowing me to respond quickly to acute situations and deteriorating patients. My progress on the ward has enabled me to successfully fulfil roles such as Flow coordinator, team leader, preceptor for students and WHS representative.
Overview
10
10
years of professional experience
Work History
Registered Nurse
Royal Perth Hospital- Acute Medical Unit
02.2022 - Current
- Providing patient centred care by advocating for my patients preferences and providing them with other opportunity to be involved in their care through the use of patient engaged handovers.
- Maintaining advanced clinical knowledge by participating in continuous professional development days and education sessions on the ward.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Promoted a culture of safety within the healthcare facility by being active involved with WHS initiatives and participating in quality improvement projects.
- Managed challenging situations within the workplace through the use of de-escalation techniques such as LASSIE to maintain staff and patient safety.
- Conducted through A-E assessments, utilising critical thinking skills and prioritising interventions and escalations dependent on patients acuity level.
- Providing holistic nursing care to patients by addressing their physical, emotional, and spiritual needs.
- Liaising with all members of the multidisciplinary team to develop comprehensive treatment plans for complex patients.
- Provided education and mentoring for new graduate nurses by being their buddy nurse and facilitating and positive and beneficial environment for students who I have precepted.
- Adhered to strict infection control protocols to prevent the spread of infections.
Bar Manager
DEBO Burgers And Beer Bar
02.2020 - 01.2022
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Enhanced team productivity through effective scheduling and task delegation.
- Improved customer service rankings by resolving issues quickly and accurately.
Bartender & Waitress
The Riverton Bar And Grill
09.2018 - 03.2020
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Front of House Employee
Nandos
02.2018 - 06.2019
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Childcare Worker
The Riverton Willetton Kindergarten
01.2017 - 12.2018
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children's social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behaviour through developmentally appropriate discipline.
- Promoted good behaviour with positive reinforcement methods.
Front of House Employee
Sizzler
03.2014 - 09.2018
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Education
Bachelor of Nursing -
Curtin University
Perth, WA11.2020
The Western Australian Certificate Of Education -
Lynwood Senior High School
Parkwood, WA12.2016
Skills
- Basic Life Support (inc CPR)
- Manual Handling
- Hand Hygiene
- Working With Children
- National Police Certificate & Criminal Screening Card
- Emergency Procedures Certification
- WHS Representative
- Flow Coordinator competent
- Telemetry competent (including escorting patients)
- Team leader competent
References
Organisation: Royal Perth Hospital
Name: Julia Mutard
Position: AMU Acting Associate Nurse Unit Manager
Telephone: 0404 036 977
Email: julia.mutard@health.wa.gov.au
Organisation: Royal Perth Hospital
Name: Lucy Thomas
Position: AMU Staff Development Nurse
Telephone: 0432 898 337
Email: lucy.thomas2@health.wa.gov.au
Timeline
Registered Nurse
Royal Perth Hospital- Acute Medical Unit
02.2022 - Current
Bar Manager
DEBO Burgers And Beer Bar
02.2020 - 01.2022
Bartender & Waitress
The Riverton Bar And Grill
09.2018 - 03.2020
Front of House Employee
Nandos
02.2018 - 06.2019
Childcare Worker
The Riverton Willetton Kindergarten
01.2017 - 12.2018
Front of House Employee
Sizzler
03.2014 - 09.2018
Bachelor of Nursing -
Curtin University
The Western Australian Certificate Of Education -
Lynwood Senior High School
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