Aliyah Doyle
Nathan
Summary
Meticulous Team Leader with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
7
7
years of professional experience
Work History
Fine Dining Hostess
Yoko Dining
08.2023 - Current
- Upheld the restaurant''s high standards of etiquette, contributing to a refined dining experience for all guests.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Streamlined communication between front-of-house and back-of-house teams, minimizing delays in service delivery.
Barista Trainee
Baked Desserts
03.2022 - 02.2023
- Kept server areas clean and stocked to increase efficiency of service
- Bussed and reset tables to keep dining room and work areas clean.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Front of House Supervisor
Harry’s Beach Bistro
10.2018 - 04.2022
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction
- Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
Waitress / Barista
Chilli Jam Cafe
06.2017 - 12.2018
- Displayed enthusiasm and promoted excellent service to customers
- Used cash registers and credit card machines to cash out customers
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Kawana Waters State College
Bokarina, QLD11.2021
Skills
- Problem solving
- Team collaboration
- Service orientated
- Strong multitasking
Timeline
Fine Dining Hostess
Yoko Dining
08.2023 - Current
Barista Trainee
Baked Desserts
03.2022 - 02.2023
Front of House Supervisor
Harry’s Beach Bistro
10.2018 - 04.2022
Waitress / Barista
Chilli Jam Cafe
06.2017 - 12.2018
High School Diploma -
Kawana Waters State College
Similar Profiles
Kristal GriggsKristal Griggs
Section Waiter at Yoko DiningSection Waiter at Yoko Dining
Jack Skjellerup-knightJack Skjellerup-knight
Chef at Monal DiningChef at Monal Dining
Priscila SanchezPriscila Sanchez
Chef De Partie at YokoChef De Partie at Yoko