Aliyah Elrahim
Sydney,NSW
Summary
I am an enthusiastic and eager student willing to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Before and After School Care Assistant
Sydney Catholic Early Childhood Services
Sydney , NSW
05.2024 - Current
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Encouraged positive social interactions between students by organising group activities such as board games or arts and crafts projects.
- Ensured that all necessary supplies were available for each activity or event.
- Helped children with homework assignments as needed.
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
- Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors.
Sales Assistant Team Member
Nike
Burwood, NSW
11.2022 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Replenished and arranged items to maintain appearance.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Listened to customer needs to identify and recommend best products and services.
- Answered incoming telephone calls to provide store, products and services information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used product knowledge to assist customers and suggest products.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
Brand Ambassador
Chatter Brand Experience
Sydney , NSW
03.2022 - 11.2023
- Links Beef Jerky- NRL Roosters - SCG Stadium Sample Handing out free packets of Links Jerky.
- Menulog- Promotional Work at Bankwest Stadium, Parramatta.
- The Apple Press- In Store Sampling.
- Worked hard to learn required tasks quickly to maximise performance.
- Looked for ways to go above and beyond job requirements.
- Addressed customer needs, responding to specific requests.
Team Member
Kmart
Roselands , NSW
12.2021 - 12.2022
- Worked hard to learn required tasks quickly to maximise performance.
- Rotated through a series of different stations based on team needs.
- Acted as initial contact in addressing customer concerns.
- Helped customers by responding to inquiries and locating products.
- Worked on the checkout operator.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety.
- Looked for ways to go above and beyond job requirements.
Team Member
Coles
Concord , NSW
10.2021 - 06.2022
- Worked hard to learn required tasks quickly to maximise performance.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
Customer Service Representative
Wintergarden Deli
Wynyard , NSW
12.2019 - 08.2020
- Serving food.
- Short order cooking and food preparation.
- Sales cash handling.
- General cleaning and maintenance of the workplace.
- Educated customers on special pricing opportunities and company offerings.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Supported operational improvements and resolution of problems to deliver top-notch Customer service.
Education
Bachelor Of Communications (Digital & Social Media) -
University Of Technology Sydney
Sydney, NSW01-2025
Year 12 Graduate -
Bethlehem College
Ashfield, NSW01-2022
Certificate III in Events, Tourism And Travel -
Southern Cross Catholic Vocational College
01-2020
Skills
- Reliability
- Money Handling
- Problem solving abilities
- Adaptive team player
- High energy attitude
- Willingness to Learn
- Customer Service
- Workplace Safety
- Product Knowledge
- Following Instructions
- Sales expertise
- Creativity and Innovation
Certification
- Working With Children's Check
References
References available upon request.
Timeline
Before and After School Care Assistant
Sydney Catholic Early Childhood Services
05.2024 - Current
Sales Assistant Team Member
Nike
11.2022 - Current
Brand Ambassador
Chatter Brand Experience
03.2022 - 11.2023
Team Member
Kmart
12.2021 - 12.2022
Team Member
Coles
10.2021 - 06.2022
Customer Service Representative
Wintergarden Deli
12.2019 - 08.2020
Bachelor Of Communications (Digital & Social Media) -
University Of Technology Sydney
Year 12 Graduate -
Bethlehem College
Certificate III in Events, Tourism And Travel -
Southern Cross Catholic Vocational College
- Working With Children's Check
Similar Profiles
CLAIRE PALMERCLAIRE PALMER
BUSINESS DEVELOPMENT MANAGER / EXECUTIVE TEAM at SCECS - SYDNEY CATHOLIC EARLY CHILDHOOD SERVICESBUSINESS DEVELOPMENT MANAGER / EXECUTIVE TEAM at SCECS - SYDNEY CATHOLIC EARLY CHILDHOOD SERVICES
Ruby-may DuffyRuby-may Duffy
After-School Care Worker at Sydney Catholic Early Childhood ServicesAfter-School Care Worker at Sydney Catholic Early Childhood Services
Aisling MurphyAisling Murphy
OSHC Coordinator at Sydney Catholic Early Childhood ServicesOSHC Coordinator at Sydney Catholic Early Childhood Services