Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aliyah Naddaf

Mickleham,VIC

Summary

A client-driven lash technician performs services to help clients achieve their desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.


Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilising effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and a results-driven mindset.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Self Employed Lash Technician

Aliyah
01.2021 - Current
  • Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
  • Followed strict safety standards to protect clients from injury or infection.
  • Received consistently positive reviews from clients due to attention to detail, personalized care approach, and outstanding results achieved .

Lash Educator

LASHED BY ALIYAH
01.2023 - Current
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.


Front of House Staff Member

Genesis Health And Fitness
10.2023 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
  • Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
  • Set and achieved company defined sales goals.

Education

High School Diploma -

Gladstone Park Secondary College
Gladstone Park, VIC
12.2024

Skills

  • Services Marketing
  • Customer Experience
  • Communication skills
  • Money Handling
  • Customer Service Skills
  • Flexible Hours
  • Adaptability and Flexibility
  • Selling Skills
  • Organization
  • Social media advertising
  • Verbal and Written Communication
  • Teamwork and Collaboration

Certification

  • Certified lash technician, LASHED BY ALIYAH - 4 years
  • Certified lash educator

Timeline

Front of House Staff Member

Genesis Health And Fitness
10.2023 - 06.2025

Lash Educator

LASHED BY ALIYAH
01.2023 - Current

Self Employed Lash Technician

Aliyah
01.2021 - Current

High School Diploma -

Gladstone Park Secondary College

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Aliyah Naddaf