Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aliyah Shamon

Sydney,New South Wales

Summary

I am a student studying in academic discipline and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs. I am a determined individual with academic discipline knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dance Teacher

Glender Yee School Of Dance
Sydney, NSW
02.2020 - Current
  • Organized and managed rehearsals to ensure adequate preparation for performances.
  • Engaged with parents and guardians through regular communication, discussing student progress and addressing concerns.
  • Monitored student progress through regular assessments, providing constructive feedback and personalized coaching to enhance performance.
  • Motivated students to practice regularly and strive for improvement.

Customer Service Representative

Sephora
Sydney, NSW
10.2023 - 12.2024
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Described merchandise and explained use, operation and care.
  • Computed purchases and received and processed cash or credit payment.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Customer Service Representative

Lorna Jane
Sydney, NSW
02.2023 - 11.2023
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Supported sales team members to drive growth and development.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed positive relationships with customers through friendly interactions.
  • Provided exceptional customer service to ensure customer satisfaction.

Customer Service Representative

Fox Boutique
Sydney, NSW
01.2022 - 02.2023
  • Cleaned shelves, counters and tables to maintain organized store.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Described merchandise and explained use, operation and care.

Customer Service Representative

Kmart
Sydney, NSW
06.2019 - 03.2020
  • Cleaned shelves, counters and tables to maintain organized store.
  • Helped customers by answering questions and locating merchandise.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Answered questions about current promotions and resolved issues according to store policies.

Education

A Bachelor of Psychological And Social Science -

Western Sydney University
Sydney, NSW
11-2026

A Bachelor of Social Work -

Western Sydney University
Sydney, NSW
03-2023

Skills

  • Positive attitude
  • Social media platforms
  • Collaboration and teamwork
  • Emotional awareness
  • Time management
  • Teamwork
  • Team-building activities
  • Leadership development
  • Customer service
  • Multitasking
  • Microsoft Word
  • Organizational skills
  • Phone etiquette
  • Positive and professional

Certification

  • Working With Childrens Check (WWCC)
  • First Aid Certificate

Languages

English
Native/ Bilingual

Timeline

Customer Service Representative

Sephora
10.2023 - 12.2024

Customer Service Representative

Lorna Jane
02.2023 - 11.2023

Customer Service Representative

Fox Boutique
01.2022 - 02.2023

Dance Teacher

Glender Yee School Of Dance
02.2020 - Current

Customer Service Representative

Kmart
06.2019 - 03.2020

A Bachelor of Psychological And Social Science -

Western Sydney University

A Bachelor of Social Work -

Western Sydney University
Aliyah Shamon